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[P]
Andover, /., Freshmeat Status?

By SEWilco in Media
Sun Jun 24, 2001 at 05:56:31 PM EST
Tags: Internet (all tags)
Internet

I see that at least three Andover sites are not responding. Has anyone heard what the problem is at AndoverNews, Slashdot, and Freshmeat? All three have similar IP addresses, so maybe they're at the same facility.

Update [2001-6-24 14:7:43 by rusty]: As rumored below, it's just a router failure. Apparently, it's a pretty catastrophic one-- the main load-balancing Arrowpoint failed, and the backup refused to take over. There's no DoS that I know of, and they have people working on it. I don't know why it isn't back up yet; probably because the configuration is very complicated. But the last bit's just my guess.

Update [2001-6-24 19:23 by Inoshiro]: I've added the official info from roblimo as the body of this story.


On Saturday, June 23, the primary controller in the router that controls access to all OSDN servers hosted at the Exodus facility in Waltham, MA, suffered a catastrophic failure. The sites affected were Slashdot, freshmeat, NewsForge, and Mediabuilder, among others.

The secondary controller did not automatically take over as it should have. It did not work when activated manually, either. The first Cisco support people contacted professed to be "amazed" at the situation, saying it was the first time they had seen a failure of this kind.

OSDN and Cisco people, working through Saturday night, were unable to cure the problem. Sunday afternoon, OSDN employee Kurt Gray and Cisco rep Scott, working by telephone, were stepping through the router's configuration and, says Kurt, as they worked to undo other changes that had been made, "on one reset everything came back."

OSDN network operations were already in the process of rebuilding the company's network to eliminate the router as a potential single point of failure.

As of 7 p.m. US EDT Sunday most of the sites were available at least part of the time, but full service was not yet restored. There may still be slowdowns or intermttent failures until a permanent fix is made.

We'll have a more complete story within a few days. Right now, OSDN network operations staff members are too busy working to talk.

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Poll
The sites were last responding
o Friday Afternoon 30%
o Friday Night 30%
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Votes: 52
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Display: Sort:
Andover, /., Freshmeat Status? | 84 comments (80 topical, 4 editorial, 0 hidden)
The fate of Slashdot (4.12 / 8) (#1)
by Daemosthenes on Sun Jun 24, 2001 at 09:12:07 AM EST

Well, according to Geekizoid, it appears that the folks over at /. blew router or something. However, I'm not sure as to the validity of geekizoid as a trusted news source, but I'm sure there may be some truth in the rumor. The only thing is, why has it taken 2 days to replace a blown router? I suspect there may be more going on here than meets the eye.

-
maybe they had an intrusion? (3.00 / 4) (#2)
by coolvibe on Sun Jun 24, 2001 at 09:24:29 AM EST

Because some parts of OSDN and also Akamai were compromised a while back, remember? Maybe they went after slashdot as well. It sucks not being able to read what's on the 'other site'.

My guess is that slashdot will be up soon, and that there will be a full explanation about what actually happened, hopefully without too much spin.


--
Yet another community site: hackerheaven.org. Now in juicy Scoop flavour!
[ Parent ]

HackerHeaven has server problem (2.40 / 5) (#4)
by SEWilco on Sun Jun 24, 2001 at 09:33:05 AM EST

Gee, thanks for including the link to HackerHeaven...but their front page is broken today. At least their server is responding so we can see the error messages.

[ Parent ]
Uh? (3.00 / 1) (#12)
by coolvibe on Sun Jun 24, 2001 at 11:43:56 AM EST

Try again... Fixing bugs on running production machines is fun :)


--
Yet another community site: hackerheaven.org. Now in juicy Scoop flavour!
[ Parent ]

"Not Found" (3.00 / 1) (#15)
by SEWilco on Sun Jun 24, 2001 at 12:59:43 PM EST

Not Found

The requested URL /themes/Hackerheaven/style/style.css was not found on this server.

Apache/1.3.12 Server at www.hackerheaven.org Port 80

[ Parent ]

grmbl (3.00 / 1) (#21)
by coolvibe on Sun Jun 24, 2001 at 01:50:49 PM EST

I see... damn... (I still had my login cookie, so I had no trouble connecting...)

Sorry for the inconvenience (or, I am fixing it *right* *now*)


--
Yet another community site: hackerheaven.org. Now in juicy Scoop flavour!
[ Parent ]

Always Mount A Spare Trained Mammal (3.33 / 3) (#3)
by SEWilco on Sun Jun 24, 2001 at 09:27:07 AM EST

A router problem would explain why their whole network is gone, although I expected a facility like that to be running with at least two routers (whether in failover mode, multiple ISPs, or load-sharing configuration).

I'm surprised they haven't at least tossed up an Apache server with a static message page...unless there's something obtuse about their network connection hardware and they can't even get a minimalist router which has that type of interface on it.

[ Parent ]

poor lil'/. routers (1.05 / 19) (#5)
by gyrfalcon on Sun Jun 24, 2001 at 09:35:26 AM EST

Slashdot can go to hell as far as I am concerned.

D4mn ZubuRb4n w4n4b3 1337 ZcR1p7 k1dd13Z. y0u'R3 juZ7 4 buncH4 p4nd4 4ZZ H0Z3RZ.

full explanation? slashdot? ha! (3.36 / 11) (#6)
by Speare on Sun Jun 24, 2001 at 09:59:36 AM EST

My guess is that slashdot will be up soon, and that there will be a full explanation about what actually happened, hopefully without too much spin.

I think the chances of getting an explanation from them are about as good as RIAA signing RMS to an exclusive singing contract with Courtney Love.

Slashdot's been down before. Any explanation? Not a peep, or less than a sentence to even acknowledge that it's been down.


[ e d @ e x p l o r a t i . c o m ]
Broken speare (none / 0) (#46)
by leonbrooks on Sun Jun 24, 2001 at 06:48:56 PM EST

Slashdot's been down before. Any explanation? Not a peep

How shall I put this? Will ``wrong!'' do? I presonally think that the /. crew are full of themselves but every previous outage that's been at their end has resulted in a /. story sooner or later.
-- If at first you don't succeed, try a shorter bungee
[ Parent ]

not wrong (none / 0) (#65)
by Delirium on Sun Jun 24, 2001 at 09:26:27 PM EST

The last outage (a few months ago) due to problems with the database server resulted in some topics in #slashdot on IRC, but no story explaining the outage on the actual site. Maybe since it was only a 6-hour outage or so they didn't feel it was necessary to explain.

[ Parent ]
Can you say... (1.27 / 11) (#7)
by Zeram on Sun Jun 24, 2001 at 10:10:31 AM EST

D-D-O-S boys and girls? Good! I knew you could!

Router my ass, I bet bet Taco's review of Tomb Raider stired up the natives!
<----^---->
Like Anime? In the Philly metro area? Welcome to the machine...
Let's see... (3.25 / 4) (#8)
by iamriley on Sun Jun 24, 2001 at 10:38:06 AM EST

I checked /. shortly before this story hit the submission queue, but I couldn't get any of the links from the story to work. I thought that maybe /. had be k5'd or something... Anyway, that would have been Saturday afternoon.

Time Zone Error (none / 0) (#17)
by SEWilco on Sun Jun 24, 2001 at 01:02:59 PM EST

Oops, the Poll for this article should have mentioned a time zone. "Saturday Afternoon" means a different time period in India than in the USA.

[ Parent ]
It's still here.. (2.42 / 7) (#9)
by Platy on Sun Jun 24, 2001 at 10:38:19 AM EST

Though a bit old, still here... ;)
J.
--
Tongue-tied and twisted, just an earthbound misfit, I.
Nothing to worry about... (3.20 / 5) (#10)
by theboz on Sun Jun 24, 2001 at 10:57:14 AM EST

Rusty seems to know that it was a router failure, as referenced here.

However, for how critical most people here are of slashdot, doesn't that mean you should be jumping for joy that they are down?

Stuff.

Yeah, both rusty and I knew. (none / 0) (#75)
by Inoshiro on Mon Jun 25, 2001 at 06:20:28 AM EST

Since we run K5, we're on the site-directors' mailing list. "The Arrowpoint/Cisco router apparently came to a decision that the master director, the brains of the operation, would not be working anymore. The back-up module never took over." from an email hemos sent. Being the single router between the colo Arrowpoint load balancer, and the rest of the world... it was kinda critical :)



--
[ イノシロ ]
[ Parent ]
Source Forge too. (2.60 / 5) (#11)
by tnt on Sun Jun 24, 2001 at 11:17:45 AM EST

For a while, it was the SourceForge, and the hosted (project) sites too. (But these seem to work now, at least.)



--
     Charles Iliya Krempeaux, B.Sc.
__________________________________________________
  Kuro5hin user #279

hmmmm..... (2.75 / 8) (#13)
by sombragris on Sun Jun 24, 2001 at 11:55:37 AM EST

I do not care very much for /., but freshmeat is very important. And not only that, but also NewsForge is down. Newsforge is a very trusted news source for me, and I am sure, also for a lot of us.

Themes.org seems to be down, also.

All the OSDN sites went down. (4.00 / 1) (#18)
by kwsNI on Sun Jun 24, 2001 at 01:22:07 PM EST

I'm surprised no one noticed that all of the K5 ads aren't displaying. They're coming from http://k5ads.osdn.com.....

kwsNI
I can picture in my mind a world without war, a world without hate. And I can picture us attacking that world, because they'd never expect it. -Jack Handy
[ Parent ]
not all of them. (4.00 / 1) (#29)
by sombragris on Sun Jun 24, 2001 at 02:16:56 PM EST

Besides k5, at least SourceForge and Linux.comare all up. So, it is a large part of OSDN, but by no means all of them.

[ Parent ]
If... (4.14 / 7) (#14)
by DeadBaby on Sun Jun 24, 2001 at 12:32:00 PM EST

It was just a router why would the sites have been down for 2 days? They could have had replacement hardware 5x over in this time.
"Our planet is a lonely speck in the great enveloping cosmic dark. In our obscurity -- in all this vastness -- there is no hint that help will come from elsewhere to save us from ourselves. It is up to us." - Carl Sagan
tech support fun (3.00 / 2) (#64)
by Delirium on Sun Jun 24, 2001 at 08:21:19 PM EST

From the information they've posted on slashdot it would appear the full extent of the problem was not merely "router died" but "router died and our qualified personnel are less qualified than one might have hoped."

[ Parent ]
Looks like they are hacked ... (1.14 / 7) (#19)
by Dries on Sun Jun 24, 2001 at 01:39:59 PM EST

Am I the first that does a 'whois slashdot.org' or what?

[dries@dione dries]$ whois slashdot.org
[whois.crsnic.net]

SLASHDOT.ORG.SUCKS.COMPARED.TO.JIMPHILLIPS.ORG
SLASHDOT.ORG


-- Dries
It's been like that for a while... (none / 0) (#25)
by JabXVI on Sun Jun 24, 2001 at 01:59:51 PM EST

IIRC, microsoft.com and apple.com are similar. The problems with Slashdot (and other OSDN sites) is still being blamed on a router.

[ Parent ]
That doesn't mean /. was hacked (4.00 / 2) (#26)
by kzin on Sun Jun 24, 2001 at 02:04:14 PM EST

...It only means someone bothered to set up a DNS alias to to slashdot.com . Anyone can set up such aliases and they will appear in the whois. For example, whois microsoft.com:

Server Name: MICROSOFT.COM.HQ.SHOULD.HAVE.BEEN.MOVED.TO.BAGDAD.JUST.BEFORE.THE.GULFWAR.ORG
IP Address: 192.68.135.16
Registrar: TUCOWS, INC.
Whois Server: whois.opensrs.net
Referral URL: http://www.opensrs.org


[ Parent ]

please learn something about the DNS system (4.00 / 1) (#27)
by delmoi on Sun Jun 24, 2001 at 02:05:46 PM EST

before making wild assertions.

If i setup the DNS entry drop.org.lick.nuts.hatori42.com, that would show up in the WHOIS. But it wouldn't mean anything...
--
"'argumentation' is not a word, idiot." -- thelizman
[ Parent ]
You're right (none / 0) (#28)
by Dries on Sun Jun 24, 2001 at 02:11:51 PM EST

You're right. I should have known better. D'oh.

-- Dries
[ Parent ]
Bullshit. (none / 0) (#77)
by arcade on Mon Jun 25, 2001 at 08:24:06 AM EST

You can setup whatever you want in DNS, and it won't show up in whois. If I make the domain "microsoft.sucks.somedomain.sometopdomain" it won't appear in whois. The exact host has to be registered as a record in the whois system, and have a gluerecord "or some such thing" in the rootservers -- I'm not exactly sure.

The point is, whois won't resolve every single fscking domain in the world, to check wheter any of the dns servers contain the word 'slashdot' or whatever you are looking for.



--
arcade
[ Parent ]
Woohoo! (2.25 / 4) (#20)
by psctsh on Sun Jun 24, 2001 at 01:40:16 PM EST

Maybe now we'll get some original articles over here.

Oh wait...ok, yeah, never mind. I guess we'll just talk about slashdot anyway.

And a side note: the k5 ads were down? When did k5 get ads?

K5 Ads on OSDN (none / 0) (#24)
by SEWilco on Sun Jun 24, 2001 at 01:58:34 PM EST

Waving my cursor over the dead K5 ad, I see it's trying to come from and OSDN.Com site. OSDN has an IP address in the same range as the other Andover sites, so yes that's down too.

[ Parent ]
Side note (5.00 / 1) (#30)
by leviathan on Sun Jun 24, 2001 at 02:27:01 PM EST

They've been there for most of this year, a few weeks before you created your user account.

--
I wish everyone was peaceful. Then I could take over the planet with a butter knife.
- Dogbert
[ Parent ]
We also had ads... (none / 0) (#74)
by Inoshiro on Mon Jun 25, 2001 at 06:14:11 AM EST

Way back last year, but they sucked.



--
[ イノシロ ]
[ Parent ]
Old news (4.25 / 20) (#31)
by qslack on Sun Jun 24, 2001 at 02:47:10 PM EST

Saw this on Slashdot -- this is old news, nothing to see.

HOW did you see it on Slashdot? (2.00 / 2) (#39)
by Blarney on Sun Jun 24, 2001 at 06:22:18 PM EST

How did you see a story about Slashdot being down on Slashdot? Telepathy?

[ Parent ]
I think it was, duh, a joke (4.00 / 2) (#41)
by localroger on Sun Jun 24, 2001 at 06:33:42 PM EST

After all, we've seen EVERYTHING before on /. according to some people. Just as, if you go to /.

I can haz blog!
[ Parent ]

umm (2.00 / 2) (#55)
by timmyd on Sun Jun 24, 2001 at 07:23:25 PM EST

slashdot is up now and it was possible to see it on /. because there is a story on it

[ Parent ]
and that timmyd.. (3.00 / 1) (#56)
by QuantumG on Sun Jun 24, 2001 at 07:27:27 PM EST

is why we have dates on comments.

Gun fire is the sound of freedom.
[ Parent ]
Load balancer ? (2.66 / 6) (#32)
by attosecond on Sun Jun 24, 2001 at 02:59:46 PM EST

Why not just set up a <insert your 3l337 OS here> box with a couple of nic-s to do the job ?

Why buy some expensive, unreliable, closed source solution ?

No, I see no evidence of prompt technical support, so that argument is out.




Specialized hardware (4.00 / 1) (#57)
by espo812 on Sun Jun 24, 2001 at 07:28:22 PM EST

Prehaps because a piece of hardware designed specifically to route packets is better at routing packets instead of a piece of hardware designed for personal computing?

espo
--
Censorship is un-American.
[ Parent ]
It's slower (4.00 / 1) (#58)
by stuartf on Sun Jun 24, 2001 at 07:31:08 PM EST

It's faster to do things like routing and switching in dedicated hardware. I suspect that in the next few years, firewalls will also become more and more dedicated boxes, with dedicated firewalling chips.

[ Parent ]
Maybe not (none / 0) (#76)
by srichman on Mon Jun 25, 2001 at 07:38:51 AM EST

It's faster to do things like routing and switching in dedicated hardware. I suspect that in the next few years, firewalls will also become more and more dedicated boxes, with dedicated firewalling chips.

CLICK would have you think otherwise: a large percentage of dedicated hardware routers on the Internet today don't handle more traffic than can be effectively routed by a well-designed software router. Software routers offer flexibility that Cisco hardware can't match (e.g., you might want different stages in a fixed Cisco routing pipeline to be in a different order, you might want to drop in a new protocol that isn't supported by Cisco, etc.). Cisco's PR machine, however, tries hard to sell you on the argument that you need dedicated hardware.

OSDN doesn't fall into this low-traffic category, so this doesn't necessarily apply to the article at hand, but it's good to remember that the pervasiveness of routing hardware is not a forgone conclusion.

[ Parent ]

But (3.00 / 15) (#34)
by stuartf on Sun Jun 24, 2001 at 05:22:00 PM EST

When Microsoft was out of action because of a router failure, this was an incredible failure, and incompetence etc etc, when it happens to Slashdot it's just bad luck dude.

Anti-Microsoft bigots suck ass

hmm.. apples, oranges? (3.75 / 4) (#37)
by QuantumG on Sun Jun 24, 2001 at 06:07:37 PM EST

So the fact that M$ft has billions of dollars and has more people in the IT department than the whole of Andover put together doesn't have anything to do with this bias? That and the very real distinction that Microsoft has customers who have paid them and rely on them to run their business doesnt have anything to do with this bias?

Gun fire is the sound of freedom.
[ Parent ]
Irrelevant (2.00 / 1) (#40)
by stuartf on Sun Jun 24, 2001 at 06:26:42 PM EST

Is this what we can expect - don't worry, we're providing a free service, so you can have two days downtime, that's acceptable? I'm glad we've cleared up that free software customers are worth less than paying customers.

Your point about Microsoft having a huge IT department is irrelevant. Does it make someone any less incompetent if they can't replace/fix a router in two days if they work in a team of two, or a team of two hundred?

[ Parent ]

tell me oh wise one (2.00 / 4) (#43)
by QuantumG on Sun Jun 24, 2001 at 06:36:26 PM EST

Replace it with what exactly? Go ahead, give Cisco a call and ask them if they can fork you a new router. You will find it will take two days to get to you, especially on the weekend. Get over it. I suggest you take up crack, it is a much more effective addiction than slashdot and I hear crackheads actually get laid.

Gun fire is the sound of freedom.
[ Parent ]
In the real world (2.75 / 4) (#51)
by stuartf on Sun Jun 24, 2001 at 07:09:48 PM EST

In the real world, people have things called "maintenance contracts". These "maintenance contracts" are typically with a third party, and provide support, including after hours hardware support for them. If your router goes down, these companies typically have replacements that they can get the site going with in reasonably short time. How do I know? I work for a company who amongst other things provides maintenance contracts on network gear, and is capable of supplying replacements 24/7. Sure you can't get a new Cisco router during the weekend, but you can bet your bottom dollar you could get a replacement quickly. I guess it's possible that Andover feel that this group of sites is low importance, so won't place a high priority on their network gear. Of course, that's a major kick in the nuts for people who use these sites, but could be indicative of the relative importance to Andover of these sites.

[ Parent ]
Full circle (none / 0) (#54)
by QuantumG on Sun Jun 24, 2001 at 07:21:47 PM EST

see first post.

Gun fire is the sound of freedom.
[ Parent ]
OSDN obviously value their customers (2.00 / 1) (#60)
by stuartf on Sun Jun 24, 2001 at 07:32:04 PM EST

Just shows how important to OSDN that set of sites is in that case.

[ Parent ]
Quickly?!?!? (none / 0) (#73)
by Tezcatlipoca on Mon Jun 25, 2001 at 03:47:50 AM EST

Sorry pal, "quickly" is not good enough for a very selected few companies and is pretty vague, only companies with massive amounts of money can afford to make sure "quickly" is not vague at all, and even big companies can suffer quite a lot of pain during unexpected failures.

I have seen companies, with manufacturer's personel on site as part of a harwdare only maintenance contract, to get burned by the lack of responsivenss of companies that brandish the "24x7" like if it was a holy grial.

In real life you can get burned, no matter how many provisions you make to make sure it does not happen, and this is completely independent of your size.

Might is right
Freedom? Which freedom?
[ Parent ]
Quantum's pretty damned right here. (5.00 / 1) (#78)
by Mephron on Mon Jun 25, 2001 at 09:46:36 AM EST

I work for a Very Large Bank - As in, Fortune 10 - and when we had an internal router die, it took till the next day to get the replacement from Cisco. Granted, we were able to shunt the trafific somewhere else so that all that happened was a slowdown instead of a shutdown, but it takes TIME to do this. If it had been on a Sunday, I'm uncertain we would have had it on Monday. (The only reason we got the 24 hour service was the invocation of 'horrific financial ruination' that we can give.)

Also, if you read RobLimo's comment, this was something that the Cisco techs had NEVER SEEN BEFORE. EVER. The backup didn't kick in automatically like it was supposed to... and then when they tried to kick it in manually, it STILL didn't work.

This was not like Microsoft, where one guy makes a change to a routing table and things fall apart. This was an unheard-of issue that did, eventually, get resolved through hard work. And also according to the official report, they were aware of the SPOC problem and were working to deal with it, and it fell over before they could get the redundancies in place.

[ Parent ]

rip away (2.50 / 2) (#38)
by h2odragon on Sun Jun 24, 2001 at 06:22:11 PM EST

first, lemme second everything QuantumG said; second, what's keeping you from ripping into 'em for incompetence, etc. etc. ?

Me, I've never run a network that has the levels of real world traffic they experiance, or anything close, even... I cannot imagine those levels are so high that they actually require this fancy load balancer/etc that IIRC has caused them trouble before.

[ Parent ]

Why would I? (2.00 / 2) (#50)
by stuartf on Sun Jun 24, 2001 at 07:06:31 PM EST

I don't need to rip into them, they've had a hardware failure. I merely said that it was interesting that they didn't get accused of incompetence like MS did.

You'd probably be surprised at the level of traffic that Slashdot alone would get. Still the load balancer will probably do more than just cope with high traffic

[ Parent ]

$30 billion in available CASH makes a difference (4.33 / 3) (#45)
by leonbrooks on Sun Jun 24, 2001 at 06:44:24 PM EST

That and the fact that OSDN's failure seems to be a single piece of hardware not entirely under their control, whereas distributed and all-powerful Microsoft has been off air for a variety of reasons (including that their flagship OS is as secure as a sieve in the case of windows2000test.com) but most of them crackers.

In short, Microsoft have everything going for them, and still lost; OSDN is relatively shoestring and this is the first major outage for them AFAIK.
-- If at first you don't succeed, try a shorter bungee
[ Parent ]

That raises an interesting question. (2.66 / 3) (#67)
by hjones on Sun Jun 24, 2001 at 09:34:40 PM EST

Just how good are Cisco routers?
"Nietzsche is dead, but given the way of men, there may still be caves for thousands of years in which his shadow will be shown. And we -- we small-minded weaklings, we still have to vanquish his shadow too." - The Antinietzsche
[ Parent ]
Announcement From OSDN (4.60 / 5) (#35)
by SEWilco on Sun Jun 24, 2001 at 05:31:53 PM EST

OSDN Offline

Sunday June 24, 5:00 PM EST

Slashdot, ThinkGeek, Freshmeat, GIFWorks, AnimFactory, and OSDN.com are down at the moment because we're experiencing technical difficulties with our network routing equipment.

The following OSDN web sites are still available:

- OSDN Netops

Finally, something useful that I wanted to know! (2.16 / 6) (#36)
by Jin Wicked on Sun Jun 24, 2001 at 05:35:13 PM EST

I was wondering how long it would take before someone posted an article to explain to me why I haven't been able to check /. for two days. Thanks!


This post was probably not written by the real Jin Wicked. Please see user "butter pie" for Jin's actual posts.


Don't bother worrying anymore (3.00 / 3) (#42)
by psicE on Sun Jun 24, 2001 at 06:35:31 PM EST

Slashdot, Newsforge, and all the OSDN sites are now back up. Wonder what took them so long...

(not that anyone here ever goes to Slashdot ;)


Newsforge Yes, Slashdot Not Yet (none / 0) (#49)
by SEWilco on Sun Jun 24, 2001 at 07:06:26 PM EST

Yes, Newsforge is up (the critical article about the Themes.org outage in the left column is ironic). Slashdot.org merely says it is not up. WWW.Slashdot.org is not responding.

[ Parent ]
Slashdot Slashdotted (5.00 / 2) (#52)
by SEWilco on Sun Jun 24, 2001 at 07:10:38 PM EST

OK, so Slashdot.org is back. It's exceedingly slow -- it's probably being slashdotted :-)

[ Parent ]
OSDN is back (3.00 / 1) (#44)
by sombragris on Sun Jun 24, 2001 at 06:41:05 PM EST

18.50 EST, Sun 06/24/01, and OSDN is online.

In the real world (3.14 / 7) (#47)
by stuartf on Sun Jun 24, 2001 at 07:01:23 PM EST

In the real world, people have things called "maintenance contracts". These "maintenance contracts" are typically with a third party, and provide support, including after hours hardware support for them. If your router goes down, these companies typically have replacements that they can get the site going with in reasonably short time.

How do I know? I work for a company who amongst other things provides maintenance contracts on network gear, and is capable of supplying replacements 24/7. Sure you can't get a new Cisco router during the weekend, but you can bet your bottom dollar you could get a replacement quickly.

I guess it's possible that Andover feel that this group of sites is low importance, so won't place a high priority on their network gear. Of course, that's a major kick in the nuts for people who use these sites, but could be indicative of the relative importance to Andover of these sites.

Could be the best thing for them. (none / 0) (#53)
by slaytanic killer on Sun Jun 24, 2001 at 07:10:48 PM EST

People might just take the sites less for granted, at least for a couple weeks. (Days.) One loves more what they've missed. On the other hand, a site like Sourceforge and Linux.com... very important sites, in that they actually generate some of the news that goes on entertainment/PR sites like Slashdot and Thinkgeek. These sites being down for long will just make people trust them less with their projects. But Slashdot being down will make them miss it more.

[ Parent ]
not really (none / 0) (#66)
by Delirium on Sun Jun 24, 2001 at 09:31:05 PM EST

I'm not sure what everyone's deal is. Sure, I read Slashdot, because it's a nice collection of MLP. But when it's down, I can just as easily read k5, The Register, and MetaFilter to get the same sorts of links. If k5 was down, I might actually miss it, but Slashdot being down is just a minor inconvenience.

And as for the rest of the sites, I've never even visted them. I don't use freshmeat since I don't run any Unix systems, and I've never even heard of most of the other sites mentioned in the outage (wtf is MediaBuilder?).

Really the only inconvenience is that k5ads.osdn.com wouldn't respond, so I had to switch Opera to only display cached images to avoid the timeout errors on banner loading.

[ Parent ]

Your user experience (none / 0) (#68)
by slaytanic killer on Sun Jun 24, 2001 at 09:46:27 PM EST

Well, your experience of the net (at least as far as entertainment goes) is different from many others. I was really bored of the net when Slashdot went down, and there really is a lot of work that goes into it. I want their nihilism sometimes. It's a totally mad place, but it has things no other site has.

It is the best information site that I know of; not the deepest, but that is great for me. Depth is what comes from search engines and is a serial activity. Breadth is parallel.

And plus, I like Slashboxes.

A lot of people don't like programming, but it's newsworthy to a sufficient number. So is Slashdot.

[ Parent ]
user experiences (none / 0) (#69)
by Delirium on Sun Jun 24, 2001 at 10:00:26 PM EST

I suppose it depends on which subgroup of "many others" we're speaking of here. For the Open-Sourceriffic audience that frequences places like k5, Slashdot may well be important as a source of news. Compared to sites like nytimes.com or the BBC it's relatively unknown and little-read though.

As for breadth of news, it's a decent place, but I would never rely on it as a sole source of news - too often they include irrelevant stories that happen to be a pet issue of one of the editors and don't post anything about truly important things that are happening. So I use it to supplement my news, but certainly not as a primary source of news (I use CNN and the NY Times for that, and The Register as my primary source of tech-specific news).

And as for entertainment, give me SomethingAwful anyday. =]

[ Parent ]

Router outages and maintenance contracts (5.00 / 1) (#79)
by JoeUser on Mon Jun 25, 2001 at 04:25:16 PM EST

I work for a company with a service plan through Cisco. Our router went down in nearly the same fashion. After two days of explaining to them what the problem was they finnaly sent out a technician who then verified that the main routing module was kaput. It is one of the things I hate about service plans and not just having spare parts sitting around. They feel that in order to keep their profit they must haggle you to death to keep their profits up.

[ Parent ]
Not to complain but .... (none / 0) (#84)
by irksome on Tue Jun 26, 2001 at 11:44:18 PM EST

You already posted this exact same text farther up in the discussion. It was a good comment, but not necessarily one worth repeating verbatim.

-
I think I am, therefore I'm not.
[ Parent ]
Router (4.66 / 3) (#48)
by J'raxis on Sun Jun 24, 2001 at 07:03:57 PM EST

Confirmation from The Taco that their router went squish. Site still seems incredibly slow, however.

-- The Raxis

[ J’raxis·Com | Liberty in your lifetime ]

Huh? (2.50 / 2) (#59)
by baberg on Sun Jun 24, 2001 at 07:31:40 PM EST

I'm getting a 404 error when I try to access your link. On top of that, whenever I load up the Slashdot Home, all I get is a page saying that they're sorry, but they went down. I could be wrong, though...

Which one of us has been smoking the $3 crack usually reserved for Slashdot moderators? It's entirely posible that it's me...

[ Parent ]

.org or .com (3.50 / 2) (#61)
by baberg on Sun Jun 24, 2001 at 07:52:27 PM EST

I just tried to hit Slashdot.com, and it came up immediately, with no problems whatsoever (though I couldn't log in) but Slashdot.org is still showing the OSDN generic page. I guess I was on the $3 crack.

[ Parent ]
Back and forth? (none / 0) (#63)
by J'raxis on Sun Jun 24, 2001 at 08:16:14 PM EST

They seem incredibly fast now, both COM and ORG, and both are the real Slashdot. Looks like it's going back and forth.

I never had the opportunity to see the error page, I would either see my browser timeout on "Connecting to..." (when /. was dead) or it would load up to the icon bar and then hang (what I was calling "slow" before).

-- The /.'ed Raxis

[ J’raxis·Com | Liberty in your lifetime ]
[ Parent ]

Now there's DNS problems for the next few hours (none / 0) (#72)
by Trepalium on Mon Jun 25, 2001 at 01:11:54 AM EST

Some DNS servers have slashdot.org cached as 216.136.171.207 (the error page) and others have it correct at 64.28.67.150. Just have to wait for the TTL on those cached records to expire. Isn't the internet fun?

[ Parent ]
DNS. Oh, yes. (none / 0) (#80)
by J'raxis on Mon Jun 25, 2001 at 09:34:48 PM EST

This just recently happened to me when my website host had his IP addresses switched on him -- www.jraxis.com would resolve to an IP address that pointed to this page.

-- The 127.0.0.1 Raxis

[ J’raxis·Com | Liberty in your lifetime ]
[ Parent ]

What happens when you post (1.00 / 18) (#62)
by stuartf on Sun Jun 24, 2001 at 08:08:34 PM EST

Just received this email, real mature: From: Marc Schuette <mschuette@dslnorthwest.net> Save Address - Block Sender To: Subject: gomer Date: Sun, 24 Jun 2001 15:34:43 -0700 MIME-Version: 1.0 Received: from [207.149.236.20] by hotmail.com (3.2) with ESMTP id MHotMailBCFFB5FF000940043250CF95EC14116F0; Sun, 24 Jun 2001 15:34:39 -0700 Received: from dslnorthwest.net (063-170-214-082.dslnorthwest.net [63.170.214.82])by raq0.pdx.net (8.9.3/8.9.3) with ESMTP id PAA12897for <stuartfox@hotmail.com>; Sun, 24 Jun 2001 15:34:39 -0700 From mschuette@dslnorthwest.net Sun, 24 Jun 2001 15:36:32 -0700 Message-ID: <3B366B03.46BF8CD6@dslnorthwest.net> X-Mailer: Mozilla 4.76 [en] (Windows NT 5.0; U) X-Accept-Language: en you are a gomer aren't you -- ------------------------------------ Marc Schuette mschuette@dslnorthwest.net Portland, Oregon ------------------------------------

Still down?!!! (2.33 / 3) (#70)
by NetKidoo on Sun Jun 24, 2001 at 11:35:08 PM EST

I find that it SlashDot is still down. Even though there has been claims that the problem has been rectified I can't get access to SlashDot.

Depends (none / 0) (#71)
by Skapare on Mon Jun 25, 2001 at 01:06:33 AM EST

In their haste to set up a temporary web page, which was on a different network, they had to change the IP address for [www.]slashdot.org in the one name server that could still be reached (the other 2 were behind the problem router). It took several minutes for them to change it back. But the real problem was that they set the cache time to live to ONE DAY! That means everyone who did get the temporary page w/o going to the IP directly got their DNS cache stuffed with a bad IP address for the next 24 hours. Maybe it will work if you reverse your sense of whether you use the "www." subdomain or not (.i.e. if you do use "www.", try again without it).



[ Parent ]
down _again_ ??? (4.00 / 1) (#81)
by univgeek on Tue Jun 26, 2001 at 12:15:18 PM EST

Hi all,
It seems slashdot is down again (11:30 6/26)... Traceroute seems to be fine, but ping says no answer....

12 bbr01-p4-0.stng02.exodus.net (209.1.169.198) 50.923 ms 51.636 ms 63.824 ms
13 bbr02-p6-0.whkn01.exodus.net (209.185.9.101) 64.691 ms 75.029 ms 61.210 ms
14 bbr01-g3-0.whkn01.exodus.net (216.35.65.67) 62.686 ms 74.835 ms 68.404 ms
15 bbr01-p6-0.wlhm01.exodus.net (209.185.249.38) 83.317 ms 70.322 ms 59.158 ms
16 dcr03-g1-0.wlhm01.exodus.net (64.14.70.49) 64.302 ms 66.312 ms 58.376 ms
17 64.14.80.154 (64.14.80.154) 57.619 ms 58.893 ms 67.648 ms
18 64.28.66.204 (64.28.66.204) 86.145 ms 66.855 ms 83.398 ms
19 64.28.67.150 (64.28.67.150) 72.554 ms 61.573 ms 62.316 ms

And K5 seems to be craaaaaawwwwlinngggg.....

Someone save the geek world :-)


Arguing with an Electrical Engineer is liking wrestling with a pig in mud, after a while you realise the pig is enjoying it!

No. (none / 0) (#82)
by Inoshiro on Tue Jun 26, 2001 at 07:25:06 PM EST

Just a quick outage while they mess with routers more. And no OSDN sites (besides us) ever respond to pings.



--
[ イノシロ ]
[ Parent ]
bah.. (none / 0) (#83)
by rebelcool on Tue Jun 26, 2001 at 10:03:18 PM EST

slashdot goes down pretty often, or connections just stall alot.

COG. Build your own community. Free, easy, powerful. Demo site
[ Parent ]

Andover, /., Freshmeat Status? | 84 comments (80 topical, 4 editorial, 0 hidden)
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