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[P]
I Confess: Cineplex Drove Me to Piracy

By CheeseburgerBrown in Meta
Sun Jan 28, 2007 at 10:29:05 PM EST
Tags: bittorrent, movies, piracy, IP rental, DVD, theater, cineplex, rant (all tags)
Movies

Seeing motion pictures exhibited in film projection theatres is a dying tradition which we will one day tell our grandchildren about in order to bore them.

The causes of this death are obvious to many consumers, but mystify movie studios and exhibitors alike.

What follows is an open letter to the proprietors of Cineplex Entertainment LP, carbon copied here to you, the K5 community, in order that you may share in my vitriol.


Dear Cineplex mongoloids,

This past weekend my wife and I visited one of your cinemas with the intention of seeing Guillermo del Toro's dark fantasy picture, Pan's Labyrinth. As you may know, Pan's Labyrinth is a Spanish-language feature showing with English subtitles in North America.

During the quarter hour of commercials that began playing at showtime I was chagrined to note that the quality of the picture was very poor: fuzzy, mingled with bits of hair and dust, and sporadically losing registration. Never the less, we had paid over $20 between the two of us to see Pan's Labyrinth on the big screen so we hoped things would improve once the feature began.

Once it did begin, however, my wife and I and the audience of which we formed part were confused when it seemed that only every alternate of dialogue had been subtitled. Worse still, those incomplete subtitles were being projected on the floor below the screen.

As the film progressed two things became clear: 1) the projection was so badly misframed that the missing half of the subtitles couldn't even be seen splayed blurrily across the floor, but must have in fact been being displayed on the inside of the projection booth; and 2) nobody was interested in this situation other than those of us in the theatre -- the booth was unmanned, or manned by someone with severe mental and/or visual handicaps.

I left the theatre and asked the retarded girl by the velvet ropes how we might go about remedying the situation. This question (and simplified variants thereof) caused her bewilderment and fear despite the fact that I'm not a very intimidating guy. She said my wife and I would have to go the main box office to complain.

At the main box office we were obliged to stand in line behind a herd of patrons buying tickets for the next show. When we finally did arrive at the cashier the manager interrupted our complaint to assure us that the problem could easily be fixed. "So, are you going to start the movie over again?" I asked.

The manager looked as hurt and confused as the poor retarded girl had. "I'm sorry?" he said.

I repeated my question.

"Oh no," he said, "we can't do that."

"Well then, we'll have our money back please."

"I'll have somebody fix it in a jiff," insisted the manager.

"Yes, but we've already missed most of the first act, haven't we?" I pointed out. "We paid over ten dollars each to see this movie on the big screen, and you're telling me that you mangled the beginning but you have no intention whatsoever of making good on our moviegoing experience?"

"No, no," argued the manager. "You can have your money back."

I sighed, drawing my hand wearily down my face. "Fine. Thank you."

The manager rushed off to supervise of the correction of the movie's framing while the cashier attempted to give us our money back. I handed her our transaction receipt, which she looked at as if it were covered in alien glyphs. "Where are your tickets?" she asked.

"I guess they're in the theatre. There's my receipt."

"You'll have to go back to the theatre to get them."

"What? Why?"

"I can't process a refund without your tickets."

My wife groaned. "Surely the receipt proves we paid for the movie. I mean, that's what a receipt is for."

"Yeah, but it doesn't have the special bar code I need to scan or the computer won't let me do anything," explained the cashier.

"You expect us to fish around in a dark theatre to find two slips of paper under our seats?" I asked.

"Well," said the cashier, experiencing a brainwave, "or I could get my manager to issue you two free passes."

"Fine. I don't care. Do it."

The manager, of course, was busy supervising the reframing of the bungled movie. When he got back the entire situation was explained to him afresh, at which point he issued us two free passes to see another attempt at showing a movie at this or any other Cineplex location in Canada. "No, I want my money back," I pressed.

"The computer won't let me do that, sir," said the manager.

"Not a lot of dignity in your job, is there?" snapped my wife. "You're junior to a PC."

"I don't make the rules, ma'am," said the manager.

I snorted. "You guys really don't get it, do you?" I said, shaking my head.

"What?" said the manager, furrowing his brow.

"You expect us to pay $20 to see a movie once in the theatre instead of waiting a couple of months to pay $25 to own a copy on DVD. All we ask you to do is to show the movie big and clear, so it looks better than on our TV at home -- and you can't even do that right. The picture's fuzzy and you don't even care enough to have somebody check that it's projecting properly. And when it turns out that it isn't projecting properly all you're prepared to offer us is the opportunity to be similarly screwed by your incompetent operation again in the future. And you ninnies wonder why profits are down?"

"Like I said, sir, we're prepared to give you these passes --"

"I don't want passes," I reiterated. "Don't you get it? We're not coming back here again. We're going to go home, download a screener DVD of the movie over BitTorrent, and then watch it at home. For free. Where we can pause it any time we want to go the washroom or fix a snack. That's what you're competing against."

"Listen, if you want to engage in illegal activities that's not really my issue."

"Are you giving us our fucking money back or not?"

"Sir, there's no need to --"

"Are you giving us our fucking money back, or not?"

Other would-be patrons in line were staring. The manager turned pink, looked at his shoes, then went to the til and gave us our money back. "I'm sorry you had an unfortunate experience here today," he mumbled.

So we went home and started downloading a DVD screener of Pan's Labyrinth. The download was complete by the following evening, so we burned a DVD, curled up on the couch with a bowl of popcorn, and enjoyed watching our movie with a crisp picture and subtitles visible from the start.

The movie was good, so I'll consider buying a licensed version of the DVD when it comes out in a couple of months in order to support Guillermo and the folks at Picturehouse. I will not, however, consider throwing my money away at Cineplex again.

You suck.


Sincerely,

Cheeseburger Brown


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Poll
Where do you watch movies?
o In a theatre. 32%
o In a theater. 8%
o In a theedur. 4%
o Via BitTorrent. 60%
o Via Netflix. 10%
o Via Blockbuster. 15%
o Via other paid download. 2%
o Psychic channeling. 4%
o Years later, on TV. 45%
o On a boat, with a goat. 10%
o Movies offend my prophets. 4%
o Wait for it on DVD 43%
o Wait for it on PSP + Blu Ray! 4%
o Wait for it on HD-DVD 4%
o Wait for it in holographic re-release with extra ewoks and Greedo shoots first. 8%

Votes: 46
Results | Other Polls

Related Links
o Cineplex Entertainment LP
o Pan's Labyrinth
o BitTorrent
o Cheeseburg er Brown
o Also by CheeseburgerBrown


Display: Sort:
I Confess: Cineplex Drove Me to Piracy | 213 comments (211 topical, 2 editorial, 1 hidden)
A riveting tale of two assholes (1.66 / 24) (#1)
by I am teh Unsmart on Sun Jan 28, 2007 at 11:35:26 AM EST

demanding a refund from two cogs in a large machine, because the foreign film three people were watching was projected onto the floor where you extra chromosome folks could see it without risking injury to your necks.

The diary section eagerly awaits your vitriolic treatment of the obviously decaying cinematic tradition.

You Are A Red Carpet for Bad Service (2.50 / 8) (#4)
by CheeseburgerBrown on Sun Jan 28, 2007 at 11:51:25 AM EST

Also, your reading comprehension is poor: 50% of the subtitles were not escaping the projection booth. Reading them would be less a feat of chiropractimancy and more one of psychic chutzpah.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
Why Not Do Both, And Walk Home With My $20? (2.00 / 7) (#24)
by CheeseburgerBrown on Sun Jan 28, 2007 at 01:29:21 PM EST

It's so much more satisfying.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
I Achieve That... (2.37 / 8) (#27)
by CheeseburgerBrown on Sun Jan 28, 2007 at 01:42:00 PM EST

...by speaking my mind.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
...at least thrice! n (1.00 / 5) (#46)
by livus on Sun Jan 28, 2007 at 09:43:03 PM EST

 

---
HIREZ substitute.
be concrete asshole, or shut up. - CTS
I guess I skipped school or something to drink on the internet? - lonelyhobo
I'd like to hope that any impression you got about us from internet forums was incorrect. - debillitatus
I consider myself trolled more or less just by visiting the site. HollyHopDrive

[ Parent ]
There is a fourth option (2.20 / 5) (#71)
by squigly on Mon Jan 29, 2007 at 07:41:51 AM EST

Simply walk out and never return. Certainly, one eats the $20 cost of a ticket,

Yes, but one also feels somewhat unsatisfied for some time after.  Also, the cinema has no idea that they're annoying their customers.  If they actually take a complaint seriously, they will improve and their future customers will not get shafted.  Aside from that, I agree.


[ Parent ]

So, did it hurt when they removed your balls? (2.25 / 8) (#73)
by fn0rd on Mon Jan 29, 2007 at 08:31:40 AM EST

[NT]

This fatwa brought to you by the Agnostic Jihad
[ Parent ]

You do it wong (2.25 / 12) (#80)
by sllort on Mon Jan 29, 2007 at 09:37:13 AM EST

Sllort's Proven And Highly Effective Bitching Method:

  1. Walk Out
  2. Document the Experience (receipts, photos, recordings, etc.)
  3. Type It Up in a Very Politely Worded Letter
  4. Fed-Ex Entire Package to CEO of Company*
  5. Watch the Magic Happen

*Surprisingly, anything FedEx'd to a CEO bypasses the entire mail filtering apparatus of a company, because that stuff is usually important. Mine have managed, twice, to land on the desk of the CEO's administrative assistant. This technique landed me an $1800 check from Verizon with a two-day turnaround time.
--
Warning: On Lawn is a documented liar.
[ Parent ]
+1 informative (2.00 / 4) (#117)
by livus on Mon Jan 29, 2007 at 07:24:13 PM EST

Part 4 is something I'll do next time.

Yep, it never fails to amaze me how many people are happy to bitch and moan and shout at minions or call centre workers - and eventually feel powerless - instead of treating their own complaint seriously and following through properly.

---
HIREZ substitute.
be concrete asshole, or shut up. - CTS
I guess I skipped school or something to drink on the internet? - lonelyhobo
I'd like to hope that any impression you got about us from internet forums was incorrect. - debillitatus
I consider myself trolled more or less just by visiting the site. HollyHopDrive

[ Parent ]

So how does one get (none / 1) (#180)
by Contributor on Tue Feb 06, 2007 at 03:08:26 AM EST

the addressing information of the CEO?  I imagine one doesn't just whois the domain and use that for the mailing address.


Contributor
[ Parent ]
It's pretty simple (none / 0) (#192)
by qwertyasher on Fri Feb 09, 2007 at 02:32:17 AM EST

Address it to [Title] [Firstname] [Lastname] and the mailing address is the corporate headquarters.  Nine times out of ten it'll end up on their/their secretary's desk
The party says there are five, how many fingers are there, winston?
[ Parent ]
The names (none / 0) (#194)
by TDS on Fri Feb 09, 2007 at 02:03:41 PM EST

will be in the back of the annual report.

Address STRICTLY FAO or PRIVATE & CONFIDENTIAL depending on what you think will work best.

I'd favour the latter, the CEO might think its blackmail photographs from his mistress again.

And when we die, we will die with our hands unbound. This is why we fight.
[ Parent ]

Yeah, they'd like that (3.00 / 2) (#140)
by CAIMLAS on Wed Jan 31, 2007 at 03:31:10 AM EST

No, really. They really would like that.

They'd get to keep their $20. Or really, probably more like $5, as the majority of that ticket cost goes up the chain. How do you think movie stars can make so much money, afterall?

Which is probably also why they required the ticket stubs: if they didn't have the specific ticket information, they'd be shorting themselves by refunding you.
--

Socialism and communism better explained by a psychologist than a political theorist.
[ Parent ]

The head of the corporation (none / 1) (#181)
by peace on Tue Feb 06, 2007 at 12:57:40 PM EST

"be a loud, swearing dickhead to staff who are paid to follow corporate policy"

They are the corporation.  It's only fair that they should have to deal with the effects of corporate policy.  Maybe if their job sucks so much they should quit.  Asking customers to be nice little bitches because you don't want to stress out the poor wage slaves is playing directly into "the hands of the man".

-peace

[ Parent ]

Perhaps you can explain... (none / 0) (#182)
by grendelkhan on Tue Feb 06, 2007 at 03:01:01 PM EST

... exactly how being a loud, swearing dickhead to the underpaid staff causes the slightest discomfort to the ultimate architects of your inconvenience. See, when they make it so you can't shout at them, they also make it so that they can't be shouted at by you. Pretty simple, you know.

The low-level employees are meat shields, and you're blowing your wad on them if you just shout to make yourself feel better. It's the obvious thing to do, which is why it's exactly what doesn't work.

(In this instance, I should add, I believe that Cheeseburger was in the right, since he'd already gone down the nice route about as far as could be expected, and I have a (possibly incorrect) inkling that they're legally bound to give him a refund if he hands them a receipt.)
-- Laws do not persuade just because they threaten --Seneca
[ Parent ]

The CORPORATIONS, man! The CORPORATIONS! Bong me! (none / 0) (#202)
by EngineeringEmo on Tue Feb 13, 2007 at 08:43:20 PM EST

Not all of us live in our parent's house and can afford to nonchalantly quit a minimum wage job because some asshat figures we're supposed to be able to magically change corporate policy.

[ Parent ]
-1 diary (1.37 / 16) (#2)
by Tex Bigballs on Sun Jan 28, 2007 at 11:39:58 AM EST

two self-affected retards who think they're somehow artistically enlightened because they're watching some obscure foreign film sharing with us a letter written over $20 fucking dollars to some po dunk movie house nobody on k5 will ever visit

Apparently it had its start in the diary section (2.37 / 8) (#3)
by I am teh Unsmart on Sun Jan 28, 2007 at 11:42:50 AM EST

and it was only brought here because it was so awesome.

[ Parent ]
See? You Have To Do Your Homework. (1.66 / 6) (#7)
by CheeseburgerBrown on Sun Jan 28, 2007 at 12:10:27 PM EST

I understand this, as is evidenced in how thoroughly researched every aspect of this submission is.

If you want help trying to be as cool as me, write in for a brochure.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
You're a whiny blog cunt (2.00 / 7) (#17)
by I am teh Unsmart on Sun Jan 28, 2007 at 01:15:13 PM EST

To be as 'cool' as you I'd have to use WordPress. I don't think even I could manage such a daring feat.

[ Parent ]
You're a Forum Bottomfeeder: I Win by Default (2.22 / 9) (#20)
by CheeseburgerBrown on Sun Jan 28, 2007 at 01:24:23 PM EST

More: I'll have you know I'm too dumb to use WordPress so I use Blogger like a teenage girl.

Put that in your pipe and smoke it, you hat-wearing dandy.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
Congratulations, you won the Special Olympics (2.40 / 5) (#26)
by I am teh Unsmart on Sun Jan 28, 2007 at 01:39:23 PM EST

I guess now you can now be a cog at a movie theater and be the junior of a computer. I would warn you to beware my arrival because I would give you a tongue-lashing for following all of the rules set by your dick-less conglomerate, but I have the good sense to avoid theaters unless the little woman drags me to one. You'll have to simply prepare yourself for the famously-polite Canadians, who will doubtlessly confuse you for someone with authority when it is suggested that you have been bestowed with the honor of overseeing complementary passes.

[ Parent ]
Thank You, Thank You - No Autographs, Please. (2.20 / 5) (#28)
by CheeseburgerBrown on Sun Jan 28, 2007 at 01:43:19 PM EST

I receive your tribute and envy with humble poise and saintly aplomb.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
I congratulate this forum's users (2.27 / 11) (#63)
by oilmoat on Mon Jan 29, 2007 at 02:43:54 AM EST

on making the thread readable without the comment bodies.

I have IBPND. (I believe in people, not disorders.)
[ Parent ]
Ha, Ha - Fixating on the Genre (1.80 / 5) (#5)
by CheeseburgerBrown on Sun Jan 28, 2007 at 11:52:59 AM EST

I guess it makes you steamed how movies about fairy tales are over your head.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
lol fairy /nt (1.44 / 9) (#15)
by MotorMachineMercenary on Sun Jan 28, 2007 at 12:57:56 PM EST


--
MMM: the thinking man's idiot
- zombie twisted sandshoe


[ Parent ]
Don't get so excited (1.25 / 4) (#110)
by asret on Mon Jan 29, 2007 at 05:16:22 PM EST

He said fairy tales, not fairy tails...


Be happy. You're cute when you smile.
[ Parent ]
Try something new (2.25 / 4) (#33)
by svampa on Sun Jan 28, 2007 at 05:53:14 PM EST

You should try to see some obscure foreign film, perhaps you could find something new and interesting.

If you always stick on the same kind of films, or always read the same kind of books, eat the same kind of food, you will never know if there is something else better, or at least good



[ Parent ]
Big Texas Dumbass (2.66 / 3) (#90)
by akepa on Mon Jan 29, 2007 at 10:12:57 AM EST

Hey Tex,

The movie may be obscure in your neck of the woods because all you inbred rednecks can't understand anything more intellectual than "Larry the Cable Guy", but it's actually gotten a lot of good press in those sections of the country where most people can read.

I haven't seen the film myself yet but I plan to, as I happen to enjoy fantasy movies for grownups (like "Lord of the Rings"), and reading subtitles doesn't put any stress on my brain.  


--
"Better a cruel truth than a comfortable delusion." --Edward Abbey
[ Parent ]

ROR vewy clevar ! (2.00 / 3) (#95)
by thankyougustad on Mon Jan 29, 2007 at 12:10:53 PM EST



No no thanks no
Je n'aime que le bourbon
no no thanks no
c'est une affaire de goût.

[ Parent ]
Obscure Huh? (none / 0) (#199)
by Jah-Wren Ryel on Sun Feb 11, 2007 at 08:44:29 PM EST

So obscure that it was #8 this past weekend?

  1. "Norbit," $33.7 million.
  2. "Hannibal Rising," $13.35 million.
  3. "Because I Said So," $9 million.
  4. "The Messengers," $7.2 million.
  5. "Night at the Museum," $5.75 million.
  6. "Epic Movie," $4.45 million.
  7. "Smokin' Aces," $3.8 million.
  8. "Pan's Labyrinth," $3.55 million.
  9. "Dreamgirls," $3.1 million.
  10. "The Queen," $2.5 million.

http://news.yahoo.com/s/ap/20070212/ap_on_en_mo/box_office


[ Parent ]
You don't want the MPAA after you ... (2.40 / 5) (#6)
by shm on Sun Jan 28, 2007 at 11:56:27 AM EST

... so I'm voting this down.

Also, I don't like your  stories, but that has nothing to do with this one.

And also, take it to Teh Husi.


What? I'm "Time Shifting." (2.60 / 10) (#21)
by CheeseburgerBrown on Sun Jan 28, 2007 at 01:27:10 PM EST

Plus I live on like a Swedish island or something, so everything is legal.

I have six preteens for wives, and I drink unpasteurized milk.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
well, well, well (2.30 / 13) (#8)
by BottleRocket on Sun Jan 28, 2007 at 12:15:11 PM EST

wellity, wellity, well.

welli-tittily, wellitit-tit-tittily, well. look who the tide dragged in. come to peddle more of your wares, cheeseburgerbrown? come to whore your links and crosspost your blog? what's happened? pagerank getting a little soft? you know it's been a while. you haven't been buttering us up with serial sci-fi's or whimsical anecdotes about sex.

$ . . . . . $ . . . . . $ . . . . . $
. ₩ . . . . . ¥ . . . . . € . . . . . § . . . . . £
. . . . * . . . . . * . . . . . * . . . . . * . . . . . *
$ . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . $
Yes I do download [child pornography], but I don't keep it any longer than I need to, so it can yield insight as to how to find more. --MDC
$ . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . $
. . . . * . . . . . * . . . . . * . . . . . * . . . . . *
. ₩ . . . . . ¥ . . . . . € . . . . . § . . . . . £
$ . . . . . $ . . . . . $ . . . . . $
$B R Σ III$

I've Been Busy. (2.50 / 6) (#9)
by CheeseburgerBrown on Sun Jan 28, 2007 at 12:29:05 PM EST

But now it's a lazy Sunday afternoon so why not K5?

Also, I think I've been comparatively restrained with regard to my linkwhoring in this submission. I didn't even link up the first use of the personal pronouns to homepages, and, if you look carefully, you'll note there are no links to my wonderfully entertaining and religiously updated weblog of original, free storytelling.

I did include one link to my main website because, you know, people don't know unless you tell them. And I think at this point I've got some good stuff available on that site, so it's worth telling.

How's by you?


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
losing my mind (2.33 / 9) (#13)
by BottleRocket on Sun Jan 28, 2007 at 12:50:02 PM EST

i've had but one arm available for the last seven weeks, so i've been milking it by abusing everyone who makes the mistake of wondering how i am.

it was rebroken on monday; the pain meds are magical.

OCCASIONALLY I SWITCH IT TO CAPS LOCK TO KEEP IT FRESH

$ . . . . . $ . . . . . $ . . . . . $
. ₩ . . . . . ¥ . . . . . € . . . . . § . . . . . £
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$ . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . $
Yes I do download [child pornography], but I don't keep it any longer than I need to, so it can yield insight as to how to find more. --MDC
$ . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . $
. . . . * . . . . . * . . . . . * . . . . . * . . . . . *
. ₩ . . . . . ¥ . . . . . € . . . . . § . . . . . £
$ . . . . . $ . . . . . $ . . . . . $
$B R Σ III$

[ Parent ]

As I recently complained (1.66 / 6) (#10)
by SaintPort on Sun Jan 28, 2007 at 12:34:20 PM EST

the man is driving us to it.

Again, does anyone know a good service for legal music downloads for Win 95/98/Me ?

Thought not.

WalMart, Napster, iTunes...
all WinXP.

--
Search the Scriptures
Start with some cheap grace...Got Life?

Last.fm + Stream Ripper (1.25 / 4) (#74)
by fn0rd on Mon Jan 29, 2007 at 08:33:48 AM EST

OK, maybe that's quasi legal. At least you have the option of paying $3 a month to assuage your conscience.

This fatwa brought to you by the Agnostic Jihad
[ Parent ]

Move to Canada. (none / 0) (#187)
by sudog on Wed Feb 07, 2007 at 02:41:21 AM EST

It's still legal to download music here. For free. From any P2P you want.


[ Parent ]
I don't think its ever necessary to (2.00 / 11) (#12)
by apple on Sun Jan 28, 2007 at 12:44:24 PM EST

resort to swearing at people, and I don't think it's necessary to call anyone a retard in your letter. You're obviously still angry over the whole thing, but it's enough to simply be calmly insistent in these cases. There's no point in getting angry, you'll just cause yourself stress. And it's unfair to take your anger out on people. I don't think it's permissable to attack people unless they've deliberately attacked you. Your letter makes you seem somewhat of an unpleasant character.

-----------------
Sem4phore.org

She Was Actually Retarded, You Retard. (2.11 / 9) (#16)
by CheeseburgerBrown on Sun Jan 28, 2007 at 01:02:15 PM EST

Also, I think the situation clearlyu demonstrates that I did have to use the F-word in order to achieve compliance.

However, I appreciate your thoughtful feedback and believe you have a valid point of view with respect to negotiating the social boundaries of a disagreement with sensitvity and an eye toward productivity through a frank but respectful exchange of ideas.

But, seriously: the girl was mentally retarded.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
Hmmmmmmmmmm (1.75 / 4) (#39)
by livus on Sun Jan 28, 2007 at 07:41:34 PM EST

 "Dear Cineplex mongoloids"

"or manned by someone with severe mental and/or visual handicaps."

In this context "the retarded girl by the velvet ropes" just sounds like a variation on a theme.

---
HIREZ substitute.
be concrete asshole, or shut up. - CTS
I guess I skipped school or something to drink on the internet? - lonelyhobo
I'd like to hope that any impression you got about us from internet forums was incorrect. - debillitatus
I consider myself trolled more or less just by visiting the site. HollyHopDrive

[ Parent ]

And How! (2.40 / 5) (#41)
by CheeseburgerBrown on Sun Jan 28, 2007 at 08:42:20 PM EST

You're quite right, livus. The real tard does blend in with those merely slandered as such.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
Please, oh Please (1.80 / 5) (#82)
by virg on Mon Jan 29, 2007 at 09:47:07 AM EST

I must have this for my sigline. May I?

Virg
"Imagine (it won't be hard) that most people would prefer seeing Carrot Top beaten to death with a bag of walnuts." - Jmzero
[ Parent ]
You may not (1.75 / 4) (#129)
by vectro on Tue Jan 30, 2007 at 02:36:50 PM EST

ever, under any circumstances, ask for permission to sig someone.

“The problem with that definition is just that it's bullshit.” -- localroger
[ Parent ]
Do you mind... (none / 0) (#163)
by DavidTC on Fri Feb 02, 2007 at 03:30:40 PM EST

...if I sig that?

-David T. C.
Yes, my email address is real.
[ Parent ]
You acted in a very immature way. (2.00 / 4) (#103)
by apple on Mon Jan 29, 2007 at 02:39:28 PM EST

(Even though the way you behaved is the way a lot of adults would, because a lot of adults are woefully immature). The way you behaved is the way a child might behave if someone took away its toy, i.e. you threw a tantrum.

In this case you had the manager to take out your anger on, but what are you going to do when something bad happens and it isn't anyone's fault? How are you going to handle your frustration? Take it out on anyone who's near you?

All you had to say was that you insisted on a full refund and wouldn't accept anything else and wouldn't leave until you had it. You may have had to reiterate it a few times but it would have worked, I'm sure.

And even if somebody is slow-witted, that is certainly no reason to be mean to them. The girl directed you to the appropriate place, didn't she?

-----------------
Sem4phore.org

[ Parent ]

You think that was bad? (1.75 / 4) (#65)
by binford2k on Mon Jan 29, 2007 at 03:43:21 AM EST

http://www.halloflames.com/NTL-flame.txt

[ Parent ]
Methinks this has more to do (2.43 / 16) (#14)
by LilDebbie on Sun Jan 28, 2007 at 12:53:07 PM EST

with the crappy movie theatre you went to.

I too saw Pan's Labyrinthe yesterday. I paid a little more, seeing as it wasn't fake Canadian money ($7 for the ticket and $4.50 for a large Diet Coke because I hate my bladder), but my experience (aside from the urinary discomfort) was excellent.

First, let me unabashedly plug the fine proprietors of the theatre in question: AMC Theaters. As a veteran of the movie theatre business [full disclosure: United Artists], believe me when I say that no one does it better than AMC. The cinema in question has stadium seating, large, reclining seats, a massive, crystal clear screen, and excellent sound, though I'm not a big enough audiophile to properly comment on the latter.

Hell, even the pre-show adverts, which stop running at the posted showtime, were tastefully done and entertaining in their own right. Oh yeah, and the only missing subtitles were repetitions and the occasional "hola," and if you need a subtitle for that, I have to ask who gave you the money to see a movie, because you obviously lack the intelligence to earn it yourself.

While I wholeheartedly agree that a lot of cinemas completely fail it when it comes to providing an excellent movie watching experience, there are well-managed theatres out there, and the Big Screen will be around for us to take our grandchildren to see yet another mind-numbing animated kid's flick about talking animals.

My name is LilDebbie and I have a garden.
- hugin -

Question (1.50 / 4) (#149)
by Kasreyn on Fri Feb 02, 2007 at 12:42:30 AM EST

It's nice that the actual show started at the showtime, rather than starting the adverts then. But when you speak of tastefulness, is it correct to assume you mean they didn't play the extremely rude ad accusing their patrons of intent to steal movies? It would be great to find a theater that doesn't abuse me in that way.


"Extenuating circumstance to be mentioned on Judgement Day:
We never asked to be born in the first place."

R.I.P. Kurt. You will be missed.
[ Parent ]
Tasteful in the sense (none / 0) (#215)
by LilDebbie on Tue Feb 27, 2007 at 05:21:03 PM EST

that they aren't painful to watch, like they actually tried. Think Super Bowl adverts.

My name is LilDebbie and I have a garden.
- hugin -

[ Parent ]
Damn straight (none / 0) (#164)
by DavidTC on Fri Feb 02, 2007 at 03:52:05 PM EST

There are few good theaters out there.

Besides the obvious cleanliness stuff, there's a somewhat fun way to test if they're paying attention: Buy the sole ticket for a show. This isn't that hard if you do it like Tuesday at 2 for an unpopular movies.

Go into the theater, give them your ticket and stuff, but don't go into the actual movie until a minute or so after the movie is supposed to start.

If they're paying attention, they will start the pre-movie previews *then*. Or possibly just the movie. If they do that, you know there's someone live in the projection booth who's paying attention, and they didn't want to run the projector if no one was actually there.

If they started the movie with no one in the room, however, that doesn't mean the opposite. Possibly it's hard to see to see all the audience from the projection room and they just assumed whoever bought the ticket was in there. Or they just have a policy of running the movie always if a ticket has been sold.

But if they didn't start it until you got there, it's a damn good indication movies there will actually be focused and loud enough to hear and stuff like that, because it indicates there is actually someone in the booth at at least the start of the movie.

-David T. C.
Yes, my email address is real.
[ Parent ]

In Canadian Dollars the Fines are Small. (2.25 / 8) (#23)
by CheeseburgerBrown on Sun Jan 28, 2007 at 01:28:25 PM EST

Although I wouldn't put it past the MPAA to deport me to Syria to be tortured.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
They'll just sue any of your kin in the U.S. (2.33 / 9) (#29)
by I am teh Unsmart on Sun Jan 28, 2007 at 01:44:56 PM EST

using their vast database of genetic profiles and human migration records. Some 80-year old woman from Mississippi without a computer is going to be sued for USD300,000 because she was distributing a film they probably don't even represent the owner of.

[ Parent ]
Got None. (2.66 / 9) (#30)
by CheeseburgerBrown on Sun Jan 28, 2007 at 01:58:55 PM EST

I'm afraid it's Syria or nothing.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
you got your money back, but at what price? (2.50 / 6) (#31)
by cattleprod of peace on Sun Jan 28, 2007 at 03:29:45 PM EST



An Hour Of My Life. (1.80 / 5) (#32)
by CheeseburgerBrown on Sun Jan 28, 2007 at 04:01:19 PM EST

But not my soul. That I keep in a safety deposit box at the bank.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
I thought LittleStar (1.50 / 2) (#88)
by wiredog on Mon Jan 29, 2007 at 10:08:39 AM EST

had the mortgage on that?

Wilford Brimley scares my chickens.
Phil the Canuck

[ Parent ]
That'd be his balls, not his life. $ (1.00 / 1) (#148)
by Just this guy on Thu Feb 01, 2007 at 06:19:31 PM EST



[ Parent ]
+10000000 (2.00 / 10) (#34)
by /dev/trash on Sun Jan 28, 2007 at 06:05:18 PM EST

Please do post a followup when Cineplex Corporate sends you two free passes for any movie of your choice.

---
Updated 02/20/2004
New Site
rolls eyes (2.23 / 13) (#35)
by circletimessquare on Sun Jan 28, 2007 at 06:17:22 PM EST

no media ever dies. people used to sit around vacuum tube radios, listening to "only the shadow knows" in the 1920s. of course, radio isn't front and center anymore in culture, but it has a niche it will always fill. it just faded some. likewise newspaper: the internet is eating newspapers alive, but they will never, ever go away. there will always be a time and place when they are needed and are superior to the web, and newspapers will morph to fill that niche like radio has turned into a drive time format. television was supposed to kill cinema in the 1950s. so why the fuck is it still around then oh great geniuses?

take those lessons and a million more about "dead" media and apply it to cinema. all of burger dude's complaints above apply to a bad experience intrinsic to the specific screening he went to, not the concept of going to see movies itself. talk about being hysterical, "i had a bad experience at the movies this weekend! therefore the very concept of cinema itself is doomed!" pffft

additionally, psychologists have done studies showing that people actually subconsciously like the ooohs and aahs and laughs and startles of their fellow popcorn munchers at a movie. yes, a site like k5, populated by asocial emotionally autitistic basement dwellers won't admit to the fact, but people apparently have an enhanced emotional experience in a packed theatre, subconciously. consciously they will complain about babies and cell phones, but that's what a lot of people do: whine and bitch and moan... and still go to the movies. fuckers whine about greenhouse gases and global warming, but they still get in their cars every day too. people whine. and then forget about it. cest la vie

look at you burger dude: it's january 2007. you could have been downloading and watching movies in your den on your 17" monitor by yourself in 2003 (ooh! how exciting!). but you're still going to the theatre. as if your diatribe above is something that just occured to you. it's not the last straw. instead, after your hemming and hawing above, in 3 months you'll be back in the theatre, and i won't be a smarmy know-it-all and go "i told you so"

...but when you are in your theatre seat in march 2007, think of cts, and i will be silently mouthing words in your head...

"i... told... you... so..."

;-P

the cinema isn't going anywhere. no matter what a bunch of emotionally autistic fucktards on k5 have to say about the subject. look only for future growth. that's a fact


The tigers of wrath are wiser than the horses of instruction.

***you have died*** (2.66 / 3) (#36)
by rpresser on Sun Jan 28, 2007 at 06:40:04 PM EST

Er, I mean missed the point entirely.1

Everything above the cut is, indeed, CBB's emotional response to his unfortunate experience; that which lies below the cut in no way proves any point about the death of cinema.

It does, however, prove that Cineplex sucks ass, and that even if cinema survices, Cineplex shouldn't.

---
1Bonus points if anybody can provide the name that makes this line make sense.
------------
"In terms of both hyperbolic overreaching and eventual wrongness, the Permanent [Republican] Majority has set a new, and truly difficult to beat, standard." --rusty
[ Parent ]

to be fair though (2.33 / 6) (#40)
by livus on Sun Jan 28, 2007 at 07:47:26 PM EST

television bit a huge chunk out of cinema's ass in the 50s which it never got back. And the culture is changed in terms of the way people go and the kind of experience they are looking for. I agree it won't die out, but that doesn't mean that the current confuguration isn't under threat.

---
HIREZ substitute.
be concrete asshole, or shut up. - CTS
I guess I skipped school or something to drink on the internet? - lonelyhobo
I'd like to hope that any impression you got about us from internet forums was incorrect. - debillitatus
I consider myself trolled more or less just by visiting the site. HollyHopDrive

[ Parent ]
You're So Wrong It Makes My Thumbs Hurt (2.50 / 8) (#42)
by CheeseburgerBrown on Sun Jan 28, 2007 at 08:52:17 PM EST

likewise newspaper: the internet is eating newspapers alive, but they will never, ever go away.

You see, that's where it all falls apart for you: clinging to your beloved media paradigms as if they're eternal when in fact they're as transient as the sands through the hour-glass.

Take, for instance, the hour-glass. When the clock started making inroads in primitive Europe there were those that were opposed to clockwork on principle. They used to get caught saying things like, "gears may be eating hour-glasses alive, but they will never, ever go away."

And do you know where those men are today? They're dead and wrong. Hour-glasses don't exist, and even if they did they only would as curiosities, like sun dials or Zunes.

Beware your contemporary hubris, cts! Beware, or you too could look as foolish.

The fact of the matter is that children won't even be taught the word "newspaper" in school within two decades. Even if they did learn the word they would conceive of a thing so different from the actual historical fact as to render it nearly meaningless, tainted by their experience of dynamic paper media and e-ink technologies, wireless data dispersion and futuristic trademark law.

All of this talk of me going to movies in a few months is a dodge. You real problem is you repress your feelings about cinemas, and it's made you snarky.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
ever go to a broadway show? a shakespeare play? (2.00 / 6) (#43)
by circletimessquare on Sun Jan 28, 2007 at 09:07:12 PM EST

they should be dead, right?

why didn't cinema kill those things dead?

why do people learn to play violin? modern synthesizers can do that, right down to emphasis and other subtleties

and sundials are still used as garden ornaments

and the hour glass is still useful for cooks

like i said, no media ever dies, it just fades. and i'll extend that meaning to where you have gone, and meet you full on: yes, no technology ever dies either

there aren't legions of chimney sweeps in our big cities, but yes, dorothy, somewhere, perhaps even in glorious ca-na-da, somebody is sending an email to some guy, right now, beginning with the line "you advertised your services on craigslist as a chimney cleaner, i'm thinking i need a guy with a large brush like instrument, cockney accent optional..."

and about newspaper: ever been on a train? on a plane? want to read the news? go ahead, fire up your laptop at 35,000 feet. go ahead, your $60/ mo cell modem doesn't work when that train goes in the tunnel. pffft

like i said: never dead, just faded. niches dude. spelled like like nachos but sounds more like nietzsche. learn the concept


The tigers of wrath are wiser than the horses of instruction.

[ Parent ]

When Will Liberals Learn? (2.00 / 6) (#47)
by CheeseburgerBrown on Sun Jan 28, 2007 at 10:45:54 PM EST

Your notion of government subsidizing dead technologies into nostalgic zombified forms repels every Christian cell in my body.

The average age of an orchestra audience in any city is well over retirement if not halfway to a seance. They'll be nothing "faded" about the Phantom Harmonic when not a single bum fills those seats. Live symphonic music will be quaint memory, like closeted homosexuals or back alley abortions.

Consider also ye olde Victrola: dead (crackle-pop!) dead (crackle-pop!) dead (crackle-pop!).

Wither Gopher?

How about stone tablets? Astrological megaliths? Punch and Judy shows?

Here we stretch the definition of "faded" to the breaking point, to the point of absurdity. We're no more familiar with a home-grown traveling carnival than we are with dipthongs or the medicinal use of slugs.

I tell you: the film projection house will soon my aught but ashes.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
i've arrived at some strange point in my life (2.25 / 4) (#59)
by circletimessquare on Mon Jan 29, 2007 at 12:31:24 AM EST

a canadian has called me a liberal

anyways, people still play the theremin

we could play battling dead/alive/dead/alive technologies all day, but i'll get back to my original point: the cinema will not die, ever

think about that fancy "long tail" concept some guy put forth a few months back

it FADES, it never dies. certainly, it can reach absurdity, but let's put it this way:

"I tell you: the film projection house will soon my aught but ashes"

is a statement that is true... but past your life time

so i have no problem with that statement

but only if you mean "soon" in geological time spans

here, maybe this will confound your bullshit better than any word i can say:

here is your dead and dying cinema

The tigers of wrath are wiser than the horses of instruction.

[ Parent ]

You sure know a lot of big words ... (2.75 / 4) (#128)
by garote on Tue Jan 30, 2007 at 02:16:01 PM EST

... for someone whose knowledge of the wide variance of popular and traditional culture is SO LIMITED.

The movie theatre is just a poor second cousin to the opera house, designed to deliver public entertainment to communities too small and/or too poor to support a real Theater with a capital T, with community supported shows.  You honestly think it will dry up Just because it's no longer good enough to replace your posh den media experience?  Wake the hell up, middle class twit.  Your economic participation is not required.

Nor are your unnecessarily abusive tirades against the unhappy, overworked wage-slaves who serve you.  Blowing 20 bucks at the theatre does not give you or your wife the right to be complete shitheads.  It just makes you emotionally invested, apparently to the point where you consider your 20 bucks to be more important than your polite interaction in society.

Which further drives your middle-class twitness home.

If you don't like the movies, don't go to them.  More leg room for me.  And good riddance.

[ Parent ]

bzzt! (2.00 / 4) (#104)
by Xoder on Mon Jan 29, 2007 at 03:07:36 PM EST

Hour-glasses don't exist

Hourglasses still exist, as useful items, even. Let's say you're a game manufacturer, and you want to make a game that includes a time limit in the "few minutes" range, what do you do?

  1. Include a small wind up timer that has the time limit as its maximum
  2. Include a cheap digital stopwatch
  3. Include a plastic hourglass

And the answers?
  1. Nope, way too heavy. Also moving parts cause breakage. You worked so hard to convince the parents that they'd be able to not only play this game with their kids, but with their grandkids, the game had better not break within a week.
  2. More features than the game really needs. Batteries are expensive, heavy (from a shipping-two-million-units perspective), and eventually die (see point number 1).
  3. Yes! Make it out of double-walled plastic. No batteries to replace. Use cheap sand (it's EVERYWHERE), and use as little of it as possible.

You make decision number 3, you're in very good company.

Lately I've been hearing that god's on our side But rumor has it, there's one on their side too So what I'd like to know is, when it comes down to it, can my god kick their god's ass or what?
[ Parent ]
Tube Radios (1.80 / 5) (#44)
by xC0000005 on Sun Jan 28, 2007 at 09:19:19 PM EST

Best sound you can ask for. I love tube amps for that "soft/warm" feeling they add to the sound.

Voice of the Hive - Beekeeping and Bees for those who don't
[ Parent ]
It is an affection conditioned by memory. (2.00 / 7) (#53)
by xC0000005 on Sun Jan 28, 2007 at 10:58:38 PM EST

When I was young I gathered around my grandfather's radio, an ancient tube radio that glowed a radioactive green at the dial and smelled of oil when it was hot. In the evening when he turned it on it hissed like a nest of snakes, a hiss that gradually smoothed to a low hum that I could hear in my dreams, a sound that still takes me back to that house in west texas. The "soft warmth" I associate with those tubes may be solely in my mind but it remains with me.

Voice of the Hive - Beekeeping and Bees for those who don't
[ Parent ]
lol @ nostalgiphiles (none / 1) (#207)
by grargrargrar on Thu Feb 15, 2007 at 05:27:24 PM EST

rocket skigaphiles

[ Parent ]
I BET YOU FILL THEM FULL OF BEES , THO (2.12 / 8) (#60)
by A Bore on Mon Jan 29, 2007 at 01:51:52 AM EST

amiright?

[ Parent ]
You mean the noise from the thermal underwear (2.20 / 5) (#75)
by shm on Mon Jan 29, 2007 at 08:45:17 AM EST

from the electrons banging around in the tubes. Yeah, I have some of those memories as well, only it was my freakin' radio.

Krzzzzzst - I'm old ... :((


[ Parent ]

bee dude (2.14 / 7) (#101)
by circletimessquare on Mon Jan 29, 2007 at 01:57:11 PM EST

you're like a movie character. your knowledgability on bees and electronics gives you a perfect quirky character mix

i'd imagine you in a flick where Our Hero (tm) needs to go to you out in the desert to inquire as to build a vaccum tube alternate reality video game transducer, and he'll first see you on screen playing with your bees in a your bee suit, and you give him a timely forboding lecture about how bees are like the characters you will encounter in the alternate reality MMORPG...

or perhaps Our Hero (tm) needs to go to you out in the desert to inquire as to understanding bee psychology as he battles the mutant bee/ human hordes laying waste to Los Angeles, and he'll first see you on screen firing up your vacuum tube powered Bee Buster (c), and you give him a timely forboding lecture about how electrons in a vacuum tube behave like bees

you know, quirky and weird, but full of character. you'd have to do something funny on screen to lay the audience at ease, like get bitten by a bee and act comical, but also do something bizarre so they know you are a weirdo, like lick a vacuum tube

oh, and you also need to look like steve buscemi


The tigers of wrath are wiser than the horses of instruction.

[ Parent ]

That's a death sentence, dammit (2.50 / 2) (#150)
by Kasreyn on Fri Feb 02, 2007 at 12:46:03 AM EST

You know that Steve's character is always the first to die. What have you got against our beloved bee dude?


"Extenuating circumstance to be mentioned on Judgement Day:
We never asked to be born in the first place."

R.I.P. Kurt. You will be missed.
[ Parent ]
seriously though? you were a bit of an ass (1.80 / 10) (#37)
by Private Papers on Sun Jan 28, 2007 at 07:05:03 PM EST

that guy is probably making a little over minimum wage as a bot to follow the manual to the word. he has to do what he's told and all you really did is embarrass the poor man over $20.

i hope you're proud of yourself making a scene over twenty bucks. fuck it just don't go back you drama queen.
--
let me show you my private papers
let me show you them

Pity Him Because He's Poor? (2.00 / 7) (#52)
by CheeseburgerBrown on Sun Jan 28, 2007 at 10:56:12 PM EST

I find it's hilarious the number of people who, like you, think this man shouldn't be treated as a man because I'm supposed to assume he's either poor, professionally impotent, or both.

It's smarmy to think that way, if you don't mind my saying so. Also, you don't seem to value hard-earned money. Are you independently wealthy, or cavalier about cash for some other reason?


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
you made an ass out of yourself period (1.40 / 5) (#54)
by Private Papers on Sun Jan 28, 2007 at 11:05:43 PM EST

you turned an accident at the theatre into a drama rehearsal where some guy who was just following orders gets chewed out by you.

twenty dollars is not worth my dignity. i would have just taken the passes and come back some other time. chalk it up to a bad day at the theatre.

--
let me show you my private papers
let me show you them
[ Parent ]

Ok (2.50 / 8) (#78)
by Zombie Schrodingers Cat on Mon Jan 29, 2007 at 09:29:02 AM EST

so some minimum wage worker is driving his bulldozer over you. You can shout "hey dumbass don't do that". But he's just some minimum wage worker following the orders of some big corporation, so what's the point? Better to just be ground up in the cogs of the machine. Its the polite thing to do.

[ Parent ]
come on man (2.50 / 4) (#81)
by Private Papers on Mon Jan 29, 2007 at 09:40:53 AM EST

this is no bulldozer.

--
let me show you my private papers
let me show you them
[ Parent ]
same principle (2.00 / 4) (#86)
by Zombie Schrodingers Cat on Mon Jan 29, 2007 at 10:04:18 AM EST

You just let corporations screw you over just because they use a human shield of minimum wage workers?

[ Parent ]
no one in corporate management (2.00 / 3) (#89)
by Private Papers on Mon Jan 29, 2007 at 10:09:25 AM EST

was responsible. a piece of equipment was. i'm sure if it happens often enough it'll be looked into eventually.

live and let live man.
--
let me show you my private papers
let me show you them
[ Parent ]

bullshit (2.77 / 9) (#93)
by Zombie Schrodingers Cat on Mon Jan 29, 2007 at 10:35:55 AM EST

Equipment fails, you have to plan for that. They didn't. No one checked the projector to make sure it was working properly. When informed of the equipment failure, management didn't react properly. They should have restarted the movie from the beginning. If they couldn't do this because it would conlfict with later showings (this itself is a problem, they should have excess time alloted in case of a such a situation), they should give everyone their money back in addition to the free passes and an apology. They just wasted their customer's time, they should act accordingly.

This was human error all around. Improperly maintained equipment and staff that is incapable of reacting to a problem properly.

[ Parent ]

Yes, I know I'm inviting more aggression, but... (none / 0) (#179)
by Valdrax on Mon Feb 05, 2007 at 04:48:27 PM EST

I find it's hilarious the number of people who, like you, think this man shouldn't be treated as a man because I'm supposed to assume he's either poor, professionally impotent, or both.

I find disturbing that you think that being abusive to someone is "treating them like a man."

[ Parent ]

The "manager" needs to be answerable (1.75 / 4) (#96)
by bobpence on Mon Jan 29, 2007 at 12:25:05 PM EST

If he's "junior to a PC," it's not worthwhile. I have a satisfying experience being an a**h*le myself recently when Abdul at Wal-Mart asked to see additional identification because he misunderstood what "verify card signature with slip" means. I explained that I would gladly provide additional ID if that were store policy (I knew it not to be) or if my card issuer prompted it (he briefly made that representation, but back away when I called him on it) or if he felt the signature on the card and the slip were not a good match (were he attentive, he would have seen they weren't; my dashed-off signature on a credit charge can sometimes look like a sign wave), but not merely because I was spending (gasp!) over $100 and he misunderstood what the machine was clearly prompting. I got my sale completed over his protestations, then called the store manager out (who is not paid peanuts) and had a good brief conversation about the importance of proper training: Checking signatures and requesting ID when legitimately prompted good, misunderstand the machine bad.


"Interesting. No wait, the other thing: tedious." - Bender
[ Parent ]

Video killed the radio star! (2.33 / 12) (#38)
by livus on Sun Jan 28, 2007 at 07:39:27 PM EST

in my mind and in my car. We can't rewind we've gone too far.

I take the main point of this, and agree. I've had similar experiences at NZ$32, including one where the whole thing just froze about 3/4 of the way through a long film and they thought we should come back another day and sit through the whole thing again.

That said, I would never, ever go with the two of you to a public place. Rudeness punctuated by sighing, groaning, snapping and snorting - your mother should be slapped, if these manners are her fault.

And her mother should have told you that you catch more flies with honey than with vinegar, that you should never shoot the messenger, and various other useful aphorisms.


---
HIREZ substitute.
be concrete asshole, or shut up. - CTS
I guess I skipped school or something to drink on the internet? - lonelyhobo
I'd like to hope that any impression you got about us from internet forums was incorrect. - debillitatus
I consider myself trolled more or less just by visiting the site. HollyHopDrive

This sort of behavior (2.45 / 11) (#50)
by trhurler on Sun Jan 28, 2007 at 10:51:35 PM EST

is very common in the US, especially among the lower middle class, the poor, and those new to having money. Usually, upon obtaining a decent station in life, they realize all their new friends, their coworkers, their bosses, and so on have certain expectations of them, and they change their behavior slowly over time - often across a generation, where the kids behave very differently than the parents, and find them embarassing. A particular subset of this which is somewhat difficult to discuss here without charges of racism occurs among a variety of minorities, where the parents grew up with oppressive conditions and learned to be combative and to fight for everything, and the children are the ones who figure out that fighting for what is yours is one thing, and being a boorish ass is another. However, it must be noted that not all the youth actually figure this out - many of them go on being "low class" regardless of their financial standing.

They, of course, are very offended if you point out how crude and undesirable their behavior is.

--
'God dammit, your posts make me hard.' --LilDebbie

[ Parent ]
ah (1.80 / 5) (#114)
by livus on Mon Jan 29, 2007 at 06:44:36 PM EST

yes, I think I know what you mean. They mistake aggression for "assertiveness" and feel they are upholding their "rights".

---
HIREZ substitute.
be concrete asshole, or shut up. - CTS
I guess I skipped school or something to drink on the internet? - lonelyhobo
I'd like to hope that any impression you got about us from internet forums was incorrect. - debillitatus
I consider myself trolled more or less just by visiting the site. HollyHopDrive

[ Parent ]
Shooting Messengers is Healthy and Normal (2.40 / 5) (#51)
by CheeseburgerBrown on Sun Jan 28, 2007 at 10:52:35 PM EST

Question occurs, though: why is the man who's paid to oversee the provision of this service a "messenger"? Even if he were merely that, I think it would more accurate to call him the interface between the consumer and his corporate overlords. If I can't talk to him about my problems with Cineplex, to whom can I appeal when in situ?


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
Hardly an appeal, though. (2.28 / 7) (#111)
by livus on Mon Jan 29, 2007 at 06:29:37 PM EST

what you mean is "on whom can I vent while in situ".

What you describe above isn't a simple request for service; it quickly degenerates into your delivering a homily about the state of the industry.

You quite rightly conclude that the appropriate target for this portion of your message is Cineplex (who might even care), and you quite rightly send them a letter.

However, you also pointlessly browbeat the "interface", which is a little like thumping an ATM machine as a message to your bank manager, only the ATM is a living being in a shitty job.

---
HIREZ substitute.
be concrete asshole, or shut up. - CTS
I guess I skipped school or something to drink on the internet? - lonelyhobo
I'd like to hope that any impression you got about us from internet forums was incorrect. - debillitatus
I consider myself trolled more or less just by visiting the site. HollyHopDrive

[ Parent ]

Hmm (2.64 / 14) (#48)
by trhurler on Sun Jan 28, 2007 at 10:45:59 PM EST

You realize the manager is probably some barely literate tardlick bound for a "career" as an insurance salesman or an accountant or something like that, right? I mean, not that you were in the wrong to demand your money back, but expecting him to be competent was pretty much asinine, not because he shouldn't be competent, but because you should have known he wouldn't be.

--
'God dammit, your posts make me hard.' --LilDebbie

Fair Enough: Why Give the Benefit of the Doubt? (2.00 / 4) (#49)
by CheeseburgerBrown on Sun Jan 28, 2007 at 10:49:39 PM EST

You're not the first one to point out that I should've taken more seriously the man's irrelevance and impotence before treating him as if he were accountable for any aspect of the service he's paid to oversee the provision of.


_____
I am from a small, unknown country in the north called Ca-na-da. We are a simple, grease-loving people who
[
Parent ]
Re: Fair Enough (none / 0) (#174)
by juju2112 on Sat Feb 03, 2007 at 01:31:36 PM EST

I don't think you're in the wrong at all. It it a direct insult to the customers that the company doesn't pay it's people enough money to care about customer service.


[ Parent ]
You've got it all wrong. (none / 0) (#201)
by EngineeringEmo on Tue Feb 13, 2007 at 08:27:49 PM EST

You know, before I finished school and got a real job, I worked at a job like this. The thing is, it has absolutely nothing to do with money. I consider professionalism to be a first priority no matter what the work, and take pride in a job well done, or even better, a job done better than anybody else would have done, but where I worked, even though I was the highest ranking guy on site(Only guy on site, actually), outside of the established means to return an item, I had no method or ability to give anyone any sort of deal or break, or even reparation. When someone got so loud they simply had to be placated to make them leave, it came out of my pocket.

The thing is, people in that position have no power, and if they have no authorization to pay out, then they don't have authorization to pay out. If they conceed something, you're not taking it from the big corporation, you're taking it from some schlub who makes minimum wage who just lost 4 hours pay to placate you.

I've had my day ruined by people who think that yelling or playing mind games will get them something from the company other than what I'm authorized to give. Either they walk away after reaming out someone who was just trying to do their job and didn't deserve it, or they walk away with a chunk of MY paycheque because they're a bunch of buffoons with entitlement complexes.

[ Parent ]

Please for the love of God (2.69 / 13) (#55)
by thankyougustad on Sun Jan 28, 2007 at 11:12:53 PM EST

Return the post threshold to where it used to be.

No no thanks no
Je n'aime que le bourbon
no no thanks no
c'est une affaire de goût.

How fast was this voted up? (1.20 / 5) (#56)
by LittleZephyr on Sun Jan 28, 2007 at 11:26:00 PM EST


(\♥/) What if instead of posting that comment,
(0.-) you had actually taken a knife and stabbed
("_") me in the eye? You murderer. ~ Rusty

That was quick... (1.50 / 4) (#57)
by superdiva on Sun Jan 28, 2007 at 11:26:07 PM EST

...just a reminder, weren't you and Egil suppose to do some collaborative writing thingy?  8th trimester reports on your sons or something?...

ah nevermind.
_____________________________________________

Psych-E.org

Your wife is a bitch. (1.94 / 17) (#58)
by swifty on Mon Jan 29, 2007 at 12:15:33 AM EST

Oh, and you were both trolled by a bunch of kids who were probably snickering inside at your pitiful $20 power trip. It probably took so long to get a refund for the same reasons that the fast food you two grab at the drive-through always comes out tasting like snot and semen.

Freiheit ist immer auch die freiheit des anderen.
Usual CBB massaging of the truth (2.30 / 20) (#61)
by A Bore on Mon Jan 29, 2007 at 02:33:29 AM EST

If you aren't aware, CheeseborerBrown is an admitted liar who fabricates dialogue in an attempt to make himself seem cooler, more urbane and wittier than he is in REEL LIFE. You can see this process in this highly fictionalised "complaint letter / life boasting". Take, for example, this excerpt:

I snorted. "You guys really don't get it, do you?" I said, shaking my head.

"What?" said the manager, furrowing his brow.

"You expect us to pay $20 to see a movie...


This is classic CBB invention. The 'dumb' manager, unable to understand (due to his 'furrowed brow') er.. what exactly?, gives CBB the perfect setup to explain at length in a nice condensed paragraph what would never be expressed in real life dialogue, exactly how he is going to get one over these pitiful fools who shafted him out of $20.

I mean, really, what is puzzling the manager here, think about it. A customer is complaining. He has put across his complaints. He is asking for a refund. Yet he is still puzzled. Why is this guy asking for a refund, he thinks. Or why is this man so upset - I must ask him to elucidate his grievances at length. How fucking ridiculous.

The real story is CB got stiffed out of 20 whole bucks and made up a story when he got home in his rich world of fantasy about how he really showed them all anyway.

It is the empty tin that rattles the most.

He lives in Canada (1.66 / 3) (#85)
by wiredog on Mon Jan 29, 2007 at 10:04:14 AM EST

Those are half RealJeebusLovingBucks.

Wilford Brimley scares my chickens.
Phil the Canuck

[ Parent ]
Stephen King hates CBB (2.42 / 7) (#108)
by yuo on Mon Jan 29, 2007 at 04:51:57 PM EST

I was just reading his book On Writing, and he was pretty specific on stuff like "shaking my head" and "furrowing his brow". These phrases are unnecessary if the rest of the piece is written well enough.

King said that these kinds of statements are added out of fear that his audience wouldn't understand the author's intention.

Note: I like CBB and his narratives. It's just Stephen King that hates him.

I wish I had thought of pants pants pants pants pants pants pants pants.
[ Parent ]

While SK may be correct, there is one (2.33 / 3) (#143)
by Egil Skallagrimson on Wed Jan 31, 2007 at 02:33:05 PM EST

grave question here? Why does SK suck so very much? His work is epitome of cliche.

----------------

Enterobacteria phage T2 is a virulent bacteriophage of the T4-like viruses genus, in the family Myoviridae. It infects E. coli and is the best known of the T-even phages. Its virion contains linear double-stranded DNA, terminally redundant and circularly permuted.
[ Parent ]

I heard that it is because he is cursed by Satan $ (2.50 / 2) (#145)
by yuo on Wed Jan 31, 2007 at 03:21:06 PM EST


I wish I had thought of pants pants pants pants pants pants pants pants.
[ Parent ]

Explanation in one word (none / 1) (#191)
by Corwin06 on Thu Feb 08, 2007 at 07:49:06 AM EST

cocaine.

Now that he's stopped using coke, he can't even write boring cliché horror novels, just boring cliché novels.

"and you sir, in an argument in a thread with a troll in a story no one is reading in a backwater website, you're a fucking genius
--circletimessquare
[ Parent ]
Well, if Stephen King said it, it must be true! nt (1.25 / 4) (#158)
by Kasreyn on Fri Feb 02, 2007 at 01:32:52 AM EST

nt
"Extenuating circumstance to be mentioned on Judgement Day:
We never asked to be born in the first place."

R.I.P. Kurt. You will be missed.
[ Parent ]
yeah i got this sense too (2.30 / 10) (#109)
by Tex Bigballs on Mon Jan 29, 2007 at 05:10:57 PM EST

i would imagine 80% of this is wildly exaggerated and was probably imagined by him on the ride home while he told his wife "what i shoulda done..."

[ Parent ]
Yes, It's comedy. (2.75 / 4) (#141)
by Russell Dovey on Wed Jan 31, 2007 at 12:04:02 PM EST

In the same vein as maddox. Do not expect CBB to leave the awesome out of his writing just to please you uptight lint-pickers who can't just enjoy the piece while being able to recognise the truth among its embellishments.

"Blessed are the cracked, for they let in the light." - Spike Milligan
[ Parent ]

but if u are just going to write comedic fiction (2.00 / 5) (#142)
by Tex Bigballs on Wed Jan 31, 2007 at 12:06:43 PM EST

then just go all out and make it entertaining.. by straddling the line between teh funny and trying to make the story believable, he utterly fails it on both counts imho

[ Parent ]
Well it was no CDS4, but then either is yours. (2.00 / 3) (#144)
by Egil Skallagrimson on Wed Jan 31, 2007 at 02:34:05 PM EST

Faggit

Write that up. I'm still laughing about SOF mags piled everywhere.

----------------

Enterobacteria phage T2 is a virulent bacteriophage of the T4-like viruses genus, in the family Myoviridae. It infects E. coli and is the best known of the T-even phages. Its virion contains linear double-stranded DNA, terminally redundant and circularly permuted.
[ Parent ]

after I finish this post (1.69 / 13) (#62)
by alizard on Mon Jan 29, 2007 at 02:40:53 AM EST

I'm going to delete my account here.

If a user can't do this from inside the account settings, I request that the webmaster unplug me... and if I'm still getting newsletters in a few days, they're going to be forwarded to Spamcop

K5 used to be a hangout for bright, articulate people with some sort of clue as to what goes on in the world around us.

The daily newsletter from this site used to list diaries I'd immediately click on because I absolutely had to see the rest of the diary and discussion... this is the first one I've clicked on in quite some time.

The pathetic asshole corporate ass-kissers around here condemning the diarist for daring to assert his right to get his money's worth for the money he's shelled out shows what's happened to K5. It's gone from one of the most interesting blogs on the web to a waste of time.

I am no longer part of your group and no longer wish to be associated with it in any way, shape, or form.

May K5 rest in peace.
"The horse is dead. Fuck it or walk away, but stop beating it." Juan Rico

melodramaticies aside (2.21 / 14) (#64)
by loteck on Mon Jan 29, 2007 at 03:20:20 AM EST

i share this user's frustration but for a different reason.

this "story" is boring, irrelevant, whiney bullshit. it isnt an AST, it isnt an insightful commentary on the state of the theatre business, it isnt a review of a good independent movie. its just bitchy shit. but its by CBB. so, much like the crawford "story", it goes up.

parent is complaining that k5 users have sold out and we agree on that, just in 2 different ways.

i dont care about my account.. ill just stop reading and posting here when the ratio of kiddie shit to interesting content gets annoying.

this kind of complete trash on the FP should have rusty raising the FP threshhold back to 75. lowering the threshhold doesnt encourage more content on the FP, it encourages more incontinence to leak on to the FP for all the nullo morons to sling their downs drool on.

fucked if i could be bothered to write anything even mildly decent or thought out so you cocksmoking morons could vote it up next to "CBB bitches about minimum wage theater workers" and "Let's give attention to a boring, lazy attention whore".
--
"You're in tune to the musical sound of loteck hi-fi, the musical sound that moves right round. Keep on moving ya'll." -Mylakovich
"WHAT AN ETERNAL MOBIUS STRIP OF FELLATIATIC BANALITY THIS IS." -Harry B Otch

[ Parent ]

Yeah, like, totally. (2.55 / 9) (#67)
by For Serious on Mon Jan 29, 2007 at 04:10:15 AM EST

I think the consensus was that he deserved to get his money back.  However, those with slightly more social grace and less tinted with sadism seem to think he went about it in a typical inexperienced, nerd fashion.

[ Parent ]
after I finish this toast (2.80 / 21) (#94)
by A Bore on Mon Jan 29, 2007 at 11:04:09 AM EST

I'm going to write something EMO in bold

Then I'll threaten to report people to SPAMCOP. SPAMCOP, you hear me?, S-P-A-M-C-O-P.

K5 used to appeal to EMO fags like me. I NEVER PARTICIPATED, but by golly, I sure as hell liked clicking on the blue things and getting things pop up that I could read words off.

WELL NO MORE.

I'M NO LONGER PART OF THE GROUP THAT I WAS IN BEFORE BY READING THINGS. I'VE ALSO QUIT THE WASHINGTON POST TUESDAY, BUT I MIGHT REJOIN THE WASHINGTON POST THURSDAY GROUP IF I GO OUT FOR A FRAPPACCINO AGAIN.

I'm going to watch Pixar's "Finding Emo" on DVD instead.

Hahaha parent has to be a brilliant pisstake, yes?

[ Parent ]
Have you ever considered cloning? (2.00 / 2) (#157)
by Kasreyn on Fri Feb 02, 2007 at 01:30:31 AM EST

If just one of you makes k5 this much funnier, think what an army of 300 A Bores could do.


"Extenuating circumstance to be mentioned on Judgement Day:
We never asked to be born in the first place."

R.I.P. Kurt. You will be missed.
[ Parent ]
So you're Charles F. Wilson (2.40 / 5) (#102)
by nlscb on Mon Jan 29, 2007 at 02:18:16 PM EST

I always wondered who owned that dupe.

Comment Search has returned - Like a beaten wife, I am pathetically grateful. - mr strange
[ Parent ]

I most humbly request (2.00 / 2) (#159)
by Kasreyn on Fri Feb 02, 2007 at 01:57:46 AM EST

to be granted the K5 Telepathic Node that allows users to figure out who has which account.

I've been here for years and I've been quite patient, but if you guys need more security, I guess I could kill a hobo on camera or something.


"Extenuating circumstance to be mentioned on Judgement Day:
We never asked to be born in the first place."

R.I.P. Kurt. You will be missed.
[ Parent ]
Ragequits on K5. (1.50 / 2) (#173)
by ksandstr on Sat Feb 03, 2007 at 03:52:05 AM EST

Now I've seen it all.

[ Parent ]
You lose against the corporation. (none / 1) (#204)
by EngineeringEmo on Tue Feb 13, 2007 at 08:59:02 PM EST

If you can't distinguish the corporation from the individual, then you've already lost. Reaming the poor bloke out will ruin HIS day. HIS BOSS, who might actually be capable of doing something won't ever likely even hear about it.

But hey, please, keep on feeling morally superior.

I'm sure kicking that bottom class bastard who is probably working so he won't be evicted from his apartment while trying to somehow trudge through school totally is a tool of the man, and by kicking him, you kick the man. Totally.

[ Parent ]

Oh, Christ. (2.00 / 13) (#66)
by For Serious on Mon Jan 29, 2007 at 04:04:54 AM EST

I get the feeling that your nerd speech about THA WONDERZ OF WATCHING SCREENERZ ON THE PLAZMA didn't quite get the resounding ovation you were possibly hoping for with this relay to the K5 crowd.

At least the teenagers, the couples, the want-to-get-out-of-the-house types--they all got a good show as your wife acted like a snarky cunt and you tore apart some pleb about this and that and a bunch of other shit he really couldn't care less about.

:)

hey wow (1.66 / 3) (#156)
by Kasreyn on Fri Feb 02, 2007 at 01:25:26 AM EST

look, it's someone who knows how to use "couldn't care less" correctly! Get a camera!

Shit, it's already gone. :(


"Extenuating circumstance to be mentioned on Judgement Day:
We never asked to be born in the first place."

R.I.P. Kurt. You will be missed.
[ Parent ]
what the fuck? (2.70 / 10) (#68)
by mirko on Mon Jan 29, 2007 at 04:36:43 AM EST


"You expect us to fish around in a dark theatre to find two slips of paper under our seats?" I asked.

Why don't you use a dustbin?
As a Swiss resident, I consider this a huge lack of respect for the others cineplex users... Is this a US custom to throw things away instead of disposing this a more civilized way in a bin?
--
Finally I managed to make the decision that I would work on it. - MDC
we had to huddle together - trane
Oh yes it is... (2.70 / 10) (#70)
by Psycho Dave on Mon Jan 29, 2007 at 06:42:13 AM EST

I was the floor supervisor at my theater back in high school, and the shit people would leave was shocking. Garbage was the least of it.

After cleaning theaters, you'd think that most people pay four bucks for a soda just so they can drink half of it and pour the rest on the floor. Chewing tobacco is the nastiest. One person put a cup in the bottom of the handrest, then filled the entire thing with spittle. I got tobacco flavored spittle all over my hand cleaning that one up.

The most traumatic was when the retarded guy we worked with found a pink dildo when we were cleaning up after an afternoon screening of Andre (some kids' movie about a girl and her pet seal or something). Poor guy thought it was a flashlight while everyone else was handling the thing with napkins.

Anyway, it's a good idea to keep your ticket stubs, at least until the movie is over. If something goes wrong with the movie, most places can just put a special stamp on it and it works as a pass to see something else. It really does make the process of refunding you a lot harder without them, given that the companies want a certain paper trail when it comes to figuring out the per-screen averages.

[ Parent ]

Awful... (2.00 / 6) (#79)
by mirko on Mon Jan 29, 2007 at 09:36:03 AM EST

In Switzerland, some younger people buy some BUCKETS of popcorn (mind you, not a handful, a BUCKET.... like a gallon or something) and it stinks under my nose during the whole movie.
The worst is that they make a 15 minutes pause in the middle of the movie... So these studs just buy themselves another bucket for the 2nd part... And when I get home, my clothes smells of their tobaccoed breath and pop corn.
But at least, as some kinos play the movie in original version with both German and French subtitles, this discourage the most boulimics who cannot swallow pop corn and read subtitles at the same time.
--
Finally I managed to make the decision that I would work on it. - MDC
we had to huddle together - trane
[ Parent ]
occasionally (1.50 / 4) (#116)
by livus on Mon Jan 29, 2007 at 07:18:36 PM EST

I've been in a cinema where people have somehow brought in McDonalds food etc, which smells even worse.

---
HIREZ substitute.
be concrete asshole, or shut up. - CTS
I guess I skipped school or something to drink on the internet? - lonelyhobo
I'd like to hope that any impression you got about us from internet forums was incorrect. - debillitatus
I consider myself trolled more or less just by visiting the site. HollyHopDrive

[ Parent ]
Hmmm... interesting. (1.33 / 3) (#155)
by Kasreyn on Fri Feb 02, 2007 at 01:23:59 AM EST

I got tobacco flavored spittle all over my hand cleaning that one up.

So you tasted it? You frighten me, Dave.


"Extenuating circumstance to be mentioned on Judgement Day:
We never asked to be born in the first place."

R.I.P. Kurt. You will be missed.
[ Parent ]
CBB Is Canadian... (2.44 / 9) (#84)
by wiredog on Mon Jan 29, 2007 at 10:02:58 AM EST



Wilford Brimley scares my chickens.
Phil the Canuck

[ Parent ]
Don't you just love the assumption (2.60 / 5) (#105)
by fortasse on Mon Jan 29, 2007 at 03:21:13 PM EST

that USians have the lock on annoying/inconsiderate behavior?

[ Parent ]
Pointless. (2.61 / 13) (#69)
by node500 on Mon Jan 29, 2007 at 04:57:19 AM EST

There was no need to be rude to the people at the theatre as mistakes do happen. You should also know that he was right in saying he could not refund you without the valid tickets since everything is done with computers.

Why did you throw away your tickets in the first place during your stay in the cinema and also not even in a bin or anything?

Seems to me that they were trying to help you and you were very ungrateful.

Re: Pointless (none / 0) (#175)
by juju2112 on Sat Feb 03, 2007 at 01:38:45 PM EST

Don't you feel that they are being rude to him by asking for his money and not giving him anything in return? Is good treatment a one-way street?

[ Parent ]
Getting angry doesn't help, (2.11 / 9) (#72)
by squigly on Mon Jan 29, 2007 at 07:50:11 AM EST

There are better ways to complain.  There's no reason to be an areshole about it.  Make a complaint, be polite, make sure they see the problem, and let them fix it.  

You wanted them to restart the movie.  That's not likely to happen.  Cinemas have schedules that can't be interrupted, and this runs the risk of annoying other patrons.  They offered the next best thing, which was a free ticket.  You could have then gone to the next showing.

You wanted a refund.  For some reason you didn't still have the ticket stub.  Why not?  What if they agreed to estart the movie?  How would you have got back in?  It's hardly an unreasonable expectation tat you would hang onto it.

The corporate execs have insisted that their staff are subordinate to a computer.  Corporate have found this more efficient.  What are the staff to do about it?  Yelling at them isn't going to make them throw out the computers.  No, there's not a lot of dignity in their jobs.  Do you feel more of a man when you tell them that?

I don't know about more of a man... (2.00 / 6) (#76)
by fn0rd on Mon Jan 29, 2007 at 08:48:09 AM EST

but he felt $20 richer, and not less of a man for allowing some peon to rip him off.

This fatwa brought to you by the Agnostic Jihad
[ Parent ]

Wheras this is how it could have happened. (2.25 / 8) (#92)
by squigly on Mon Jan 29, 2007 at 10:34:23 AM EST

Customer: "Hello.  That movie was unwatchable"
Manager: "I'll get them to fix it...  There it's fixed now"
Customer: "Thanks, but I've missed the first act of the movie.  I trust you're not going to restart"
Manager: "Oh, I see your problem.  I'll give you free tickets to another showing so you can watch it from the beginning"
Customer: "I'd rather have a refund.  I did pay to see the movie at this time at this theatre, and that's no longer possible".
Manager: "I see.  Give me your ticket stubs and I'll authorise a refund"
Customer: "I left hem in the theatre"
Manager: "Oh. That's a bit of a problem.  We have a fairly inflexible computer system here which needs the barcode.  But you seem a nice couple, and I feel a bit bad that we've ruined the show for you.  I'll see what I can do".

Manager goes to the till and takes out $20.  

He's now more of a human being than a man, and still $20 richer.

[ Parent ]

Throw in a sigh and an eyeroll... (1.71 / 7) (#100)
by fn0rd on Mon Jan 29, 2007 at 01:28:09 PM EST

... and that's pretty much what CBB describes, until the end. Maybe you're right, not registering your annoyance and disappointment at having an evening spoiled due to laziness and incompetence may result in a more forthcoming refund. Or maybe the manager would have figured blowing you off and giving you the passes you don't want instead of your refund would be easier than explaining to his superior why there is a $20 discrepancy in his till, since you're such a polite pushover.

This fatwa brought to you by the Agnostic Jihad
[ Parent ]

What I don't get (2.25 / 4) (#113)
by livus on Mon Jan 29, 2007 at 06:37:35 PM EST

is why it's sooo much easier to start snorting, rolling eyes, yelling and swearing than to simply say

"oh, okay, I'll go back and find the stubs, please can you have someone with a torch come and help me, it's dark in there."

I mean, as far as I can tell, those two are not obese or anything, how hard can it be?

---
HIREZ substitute.
be concrete asshole, or shut up. - CTS
I guess I skipped school or something to drink on the internet? - lonelyhobo
I'd like to hope that any impression you got about us from internet forums was incorrect. - debillitatus
I consider myself trolled more or less just by visiting the site. HollyHopDrive

[ Parent ]

Perhaps because (2.50 / 2) (#123)
by brain in a jar on Tue Jan 30, 2007 at 10:25:20 AM EST

Having a whole theaterful of people scowling at you while you hunt for ticket stubs with a torch in the middle of a film which already started badly is something people find quite aversive, while swearing at somebody who's employer has caused you annoyance might be quite satisfying (even if it isn't fair).

Not such a mystery now?


Life is too important, to be taken entirely seriously.
[ Parent ]

Now explain (2.00 / 2) (#132)
by thankyougustad on Tue Jan 30, 2007 at 04:18:21 PM EST

why he littered them on the floor in the first place.

No no thanks no
Je n'aime que le bourbon
no no thanks no
c'est une affaire de goût.

[ Parent ]
Because he had no reason to hold onto them. (none / 1) (#136)
by fn0rd on Tue Jan 30, 2007 at 07:06:26 PM EST

Next time, he may foresee the problem he had getting a refund without them, but they don't tell you when you buy your tickets that you'll need to produce a receipt AND a stub to get a refund should you feel entitled to one. Why'd he throw them o the floor instead of in the trash? Kinda moot to the whole point of the thread, but, that's what people do in movie theaters (people other than me, anyway. I think it's kinda gross and lazy).

This fatwa brought to you by the Agnostic Jihad
[ Parent ]

Yah somewhat slobbish (1.00 / 3) (#138)
by thankyougustad on Tue Jan 30, 2007 at 07:30:52 PM EST



No no thanks no
Je n'aime que le bourbon
no no thanks no
c'est une affaire de goût.

[ Parent ]
neither option is appealing (none / 1) (#137)
by livus on Tue Jan 30, 2007 at 07:30:16 PM EST

I'd kind of assumed everyone else in there had given up on the movie too? Over here if that happens there's often a bit of talk in the cinema and people sort of all leave. Is it not like that?

Personally (imagining for a minute I didn't follow my customary practice of pocketing my ticket stubs) I'd try to engineer it so that the usher went back in there without me.

In general, my experience is that people will go out of their way to be nice to me in these kinds of situations.

---
HIREZ substitute.
be concrete asshole, or shut up. - CTS
I guess I skipped school or something to drink on the internet? - lonelyhobo
I'd like to hope that any impression you got about us from internet forums was incorrect. - debillitatus
I consider myself trolled more or less just by visiting the site. HollyHopDrive

[ Parent ]

I always start of friendly (1.50 / 2) (#162)
by squigly on Fri Feb 02, 2007 at 09:15:28 AM EST

It's easier to go form friendly to angry than the other way round.

[ Parent ]
I'm completely sympathetic (2.54 / 11) (#77)
by timek718 on Mon Jan 29, 2007 at 08:51:44 AM EST

Unfortunately, politeness doesn't go far in dealing with large corporations. Experience has shown a judicious use of swearing, can accomplish a great deal.

The last movie I saw, or rather attempted to see, was "The Hitchhiker's Guide to the Galaxy." My wife & I wanted to see it, it was the weekend right before we moved out of NYC. After the birth of our first child, we didn't have the time to go to the movies. And after the birth of our second, let's just leave it that we found our entertainment elsewhere.

About 20 minutes after the commercials, someone pulled a fire alarm. Luckily, the fire alarm was something management couldn't & wouldn't deny. Everyone got their money back, of course. I doubt the management would have beens so readily forthcoming with refunds, otherwise. But we didn't have the time or opportunity to see the movie again. I did the same as the author.

Anyway, from a quick perusal of the posts, it seems that most people have anger issues. The mere thought of swearing at some hapless representative of a large, exploitive, faceless corporation, makes them uncomfortable. The uncomfortable truth is that there are times when one's self-respect requires a little bit of anger & yes, even swearing.

I've worked behind the counter, so to speak. I've worked in the service industry. The excuses are always the same: I'm just following orders company policy. Corporations whatever they were once upon a time, have the important function allowing individuals to disown responsibility for their actions.

Further, the actions of the manager at the end, proves, if nothing else, that the tickets were not needed. The manager was lying. Anyone here still want to be oh so cool & still defend him & Cineplex?

Money from the Register (2.27 / 11) (#91)
by prometheus on Mon Jan 29, 2007 at 10:18:37 AM EST

When you work the register for any corporation, you typically are accountable for any differences in the register transaction record and the actual amount of cash in the register.  So, when the manager took the money out of the register and gave it to the customer without having the proper documentation required by the company, he was putting himself at risk for a lot of paperwork at the very least.  In many companies cashiers and their managers can be held personally responsible for covering the difference, too, although this isn't as common as it used to be.

So, in short, the manager actually gave up a lot by breaking the rules to satisfy a customer, and he won't get rewarded for it.  He'll likely be punished, even, since the company views it as theft.
--
<omnifarad> We've got a guy killing people in DC without regard for his astro van's horrible fuel economy
[ Parent ]

Yeah, I bet. (2.66 / 3) (#139)
by Jah-Wren Ryel on Wed Jan 31, 2007 at 02:02:15 AM EST

In many companies cashiers and their managers can be held personally responsible for covering the difference, too, although this isn't as common as it used to be.

That's because it is illegal to make them cover the difference.  Just as it is illegal to make an employee pay for breaking some product or piece of equipment while on the job.

[ Parent ]
What are you talking about? (none / 0) (#184)
by sudog on Wed Feb 07, 2007 at 02:00:36 AM EST

Cite the law or precedent where it says that that's illegal in Canada.


[ Parent ]
Suck my dick (none / 0) (#198)
by Jah-Wren Ryel on Sun Feb 11, 2007 at 08:28:42 PM EST

Cite the law or precedent where it says that that's illegal in Canada.

Keep the orders to yourself, or follow mine first.  If you want to prove me wrong, you go find the proof.  Anyone who has worked in retail mgmt knows that you can't make employees pay for shortages in the till, just like you don't pay them any overages in the till either.  Canada having the same common-law heritage as the USA is almost certain to have the same laws on the matter, but you are welcome to try to prove otherwise.

[ Parent ]

Yeah, right. (none / 0) (#205)
by EngineeringEmo on Tue Feb 13, 2007 at 09:02:45 PM EST

'But that was illegal!!' isn't going to pay my rent, self-righteous asshole.

[ Parent ]
so, to you, there's a dichotomy (2.00 / 3) (#112)
by livus on Mon Jan 29, 2007 at 06:34:18 PM EST

between expression of anger and politeness? You don't know how it's possible to feel anger, to be assertive in getting what you want, and still behave politely?

---
HIREZ substitute.
be concrete asshole, or shut up. - CTS
I guess I skipped school or something to drink on the internet? - lonelyhobo
I'd like to hope that any impression you got about us from internet forums was incorrect. - debillitatus
I consider myself trolled more or less just by visiting the site. HollyHopDrive

[ Parent ]
Or is it? (none / 0) (#203)
by EngineeringEmo on Tue Feb 13, 2007 at 08:58:46 PM EST

Often, when you become placated, it's not because some corporation relented, but because some poor bastard just gave up his or her nights wages so you'll get out of there. I've lost wages to assholes who think they can get away from the rules by being an asshole, people I've worked for have lost money by such assholes, and frankly, nobody walks away thinking better of some asshat who thinks 'No, I'm not authorized to do that' means anything but 'No, I'm not authorized to do that'. There's no magic button. It's either absorb the cost yourself, or TRY to scam the company, but you can, and many people DO get fired for trying to pull that shit.

[ Parent ]
Interesting... (2.28 / 14) (#83)
by Zombie Schrodingers Cat on Mon Jan 29, 2007 at 09:55:18 AM EST

I don't get why people are so upset about CBB's behaviour. One of the things lacking in our society is personal responsibility. No one ever stands up and says "this is my fault" or "I'll fix this for you". Its always "this is our policy" or "the computer won't allow me to do that" or whatever.

That manager's job was customer relations. People here seem to think the guy doesn't have a choice, he has to do whatever his corporate masters dictate via their policy manual. That's bullshit. There's always a choice. He can choose to follow his common sense and help the customer and defy corporate policy. Or he can ignore common sense and follow corporate policy.

Yes, defying corporate policy may cost the dude his job. But as its been pointed out, its only a minimum wage job. Is it worth minimum wage to be a proxy asshole for some faceless corporation? If he chooses to blindly follow corporate policy, then he deserves whatever abuse he gets.

Its interesting how people have gotten so used to the corporate way of thinking, that they no longer think of the theater manager as a person capable of independent thought. He's just a poor minimum wage slob working for a faceless corporation. We should pity him, like some animal caught in a trap. Jesus Christ people. He's a human being. He is capable of making choices. And when he make a choice that screws you, then its perfectly acceptible to get pissed off at him. To do anything less is to deny that he is a human being.

The manager dealt with him (2.00 / 7) (#99)
by TDS on Mon Jan 29, 2007 at 01:13:37 PM EST

pretty well, as did everyone actually if you break it down.

From a customer service POV it was not a complete disaster. Nobody shrugged and walked off or told him to "write a letter" or said there was nothing they could do (failing to suggest a further course of action). They were very calm in the face of personal insults from him and his wife (I'd have told him to leave when he started with that). Reasonable attempts were made at remedying the situation throughout up to and including a presumably unauthorised withdrawl from the till.

In the event a Cineplex suit reads this their comment might even be that the manager went too far and they don't really need that sort of custom in future anyway. Customer service is not merely doing everything some angry asshole wants you to do.

And when we die, we will die with our hands unbound. This is why we fight.
[ Parent ]

you're wrong (2.20 / 5) (#118)
by Zombie Schrodingers Cat on Mon Jan 29, 2007 at 07:52:16 PM EST

you fuck up and a customer ends up with a defective product you are required by law to return the customer's money. They did the bare minimum required by the legal system and the customer had to make a scene to make that happen.

Lets look at the facts. They fucked up. They are required to give the dude his money back. Thats not good customer service. Good customer service is giving him, and everyone else watching that movie their money back and apologising, even if the other customers didn't ask for their money back. Excellent customer service would be to give them their money back plus free tickets. Thats what you call going above and beyond. If you've had any kind of training in customer service they tell you that you should try to exceed the customer's expectations to redeem yourself if the company fucked something up. You take ownership of the problem and you make it right. This is all basic stuff.

By just giving him his money back, they are meeting the requirements of the law, but they have still wasted more than half an hour of his time. Wanting to give him tickets in lieu of his money is a fucking insult. If they were smart they'd give him his money back without any hassles, apologise, give him a couple of free tickets and ask him to give the company opportunity to redeem itself. The only difference between perfect customer service and the bare minimum is two complimentary passes. But those two free passes are also the difference between someone never doing business with you again and someone being a loyal customer for life.

I've always found it odd that corporations will spend hundreds of millions on glitzy ad campaigns but don't want to spend a penny more than they have to on customer support.

[ Parent ]

lol (1.40 / 5) (#119)
by thankyougustad on Mon Jan 29, 2007 at 10:30:01 PM EST

you fuck up and a customer ends up with a defective product you are required by law to return the customer's money.
Please cite this law.

No no thanks no
Je n'aime que le bourbon
no no thanks no
c'est une affaire de goût.

[ Parent ]
Uniform Commercial Code ss 2-314,315 (2.37 / 8) (#120)
by Tex Bigballs on Mon Jan 29, 2007 at 11:14:41 PM EST

although a movie is not a product but a service

[ Parent ]
Is a literal contract not also required? (1.25 / 4) (#124)
by thankyougustad on Tue Jan 30, 2007 at 10:47:48 AM EST



No no thanks no
Je n'aime que le bourbon
no no thanks no
c'est une affaire de goût.

[ Parent ]
what do u mean by literal contract (1.66 / 6) (#127)
by Tex Bigballs on Tue Jan 30, 2007 at 12:12:17 PM EST

"contract" is a legal term of art which encompasses certain types of agreements... if you mean written contract, the paper you sign is only evidence of a contract, not the contract itself

[ Parent ]
ahhh. Thanks. (3.00 / 2) (#130)
by thankyougustad on Tue Jan 30, 2007 at 03:35:04 PM EST



No no thanks no
Je n'aime que le bourbon
no no thanks no
c'est une affaire de goût.

[ Parent ]
Wrong. He's Canadian. (none / 0) (#186)
by sudog on Wed Feb 07, 2007 at 02:31:40 AM EST

What is this Uniform Commercial Code you speak of?

(The question is rhetorical.)


[ Parent ]

Insult? (2.00 / 2) (#161)
by squigly on Fri Feb 02, 2007 at 09:12:32 AM EST

Wanting to give him tickets in lieu of his money is a fucking insult.

Not really.  It's inconvenient to give him a refund.  Perhaps they should have a better system but it will take time.  Free tickets will solve the problem for a lot of people - they can go back some other time and even see a showing in an hour or so in some cases - and it's quick and easy.  


[ Parent ]

'Free replacement' (2.50 / 1) (#165)
by DavidTC on Fri Feb 02, 2007 at 04:11:27 PM EST

That is the biggest scam ever. It's one thing if you get a defective manufactured product, you can assume it's a one-time error.

But when it's a service or product manufactured by the place you're doing business with, and it's defective, hell no am I taking a replacement. Why would have I have any confidence they'd do it right the second time?

Misaiming movies is not something that happens randomly, like you buying a cordless phone and the package not having a battery in it. Well, a machine screwed that up.

But misaiming movies happens because they don't have anyone checking that the movies are aimed right, or focused, or loud enough, or anything, probably because that company decided to save a minimum wage position. And burning my food happens because the cooks have too low quality standards, probably because that company only allows them so many retries and doesn't train them right or understaffs the kitchen.

There's a difference between a product that's problem through random chance and slipped out into the retail channel, and a local product that just sucks because they're trying to save every penny they can. I'll accept (one) free exchange for the first, I will not accept any exchanges for the second. Give me my damn money back, you incompetents, and call me when you've raised prices so you can hire the people you apparently need to function.

-David T. C.
Yes, my email address is real.
[ Parent ]

Projectionist is far from minimum wage. (none / 0) (#183)
by sudog on Wed Feb 07, 2007 at 01:55:16 AM EST

Up until just a handful of years ago it was even unionised where I am. They do a complicated job and get paid a living wage at it.


[ Parent ]
Oh, I know. (none / 0) (#189)
by DavidTC on Wed Feb 07, 2007 at 08:58:52 PM EST

I actually know a projectionist. It's a more complicated job that people think...they have to 'build' the movie, with previews and stuff at the start. And then cut it back apart when done to send it back! They used to have to cue up more reels in the middle, although from what I understand starting a new reel is mostly automated at this point in time and not as much a big deal.

However, many movie theaters are not actually using one to run the movie. They'll have a projectionist put the movie together, but have the projector or a trained monkey to start, rewind, and/or switch reels. I have no idea how they're actually doing it, a combination of smarter projections and minimum wage workers, but they might have one projectionist for eight screens. Or they'll just have him come in twice a week to fix up the new and old movies and hopefully refocus/reaim everything.

I bet it stopped being unionized near you right about the time it became possible to operate movie theaters with 1/5th the projectionists it used to require.

-David T. C.
Yes, my email address is real.
[ Parent ]

The union was pretty weak. (none / 0) (#196)
by sudog on Sun Feb 11, 2007 at 02:08:25 AM EST

I felt bad for them. They picketed for quite some time, but the union-busters pretty much cleared them out within a few months. You're absolutely correct, though. The automated systems no longer required so many people.


[ Parent ]
You mean: (none / 0) (#200)
by DavidTC on Sun Feb 11, 2007 at 09:07:50 PM EST

The automated systems no longer required so many people if the theater doesn't cares about things like cleanliness, focus, or aim.

-David T. C.
Yes, my email address is real.
[ Parent ]
I haven't seen an out-of-focus movie since. (none / 0) (#206)
by sudog on Wed Feb 14, 2007 at 03:17:26 AM EST

In fact, if anything, the quality rose significantly.


[ Parent ]
Probably should have (2.00 / 7) (#87)
by Advanced Robotics on Mon Jan 29, 2007 at 10:04:41 AM EST

stayed in the diary ghetto.

It would have been nice to have condensed this to a couple of paragraphs, then give a review of the movie.


You don't get this kind of comments (none / 0) (#172)
by ksandstr on Sat Feb 03, 2007 at 03:38:25 AM EST

in the diary ghetto. Which is the point of having articles, really, or we'd do just as well to bugger right off to livejournal or some such. Plus, some articles attract old users back to K5.

Fin.
[ Parent ]
mrs. z and i go to a movie: (2.40 / 5) (#97)
by zenofchai on Mon Jan 29, 2007 at 12:32:31 PM EST

we don't get out much since baby z came along last october. (this would be our 2nd film since then!) we headed to see "children of men" at the local cinema. we got to the ticket booth and asked for 2 tickets, when we were informed: "sorry, half of our projectors are out for repair. that movie isn't showing." (this was quite annoying since the time for the movie was online and in the paper, but hey, not her fault.) not wanting to give up on the evening since we had a sitter and all, we drove to the big cinemapleximacallit in a different part of town and saw pan's labyrinth. we had a good experience there, good comfy seats, clean, good film quality and sound. very unlike our local cinema which usually has patrons on cell phones or snoring loudly amidst sticky floors and craptastic sound and visual quality. the nicer cinemapleximacallit did itself proud and we'll be back -- if we ever get out for a movie again before we're 50 ;]

(although the local cinema was supposedly installing new digital projection systems, etc, so we'll give 'em another try when we hear those are up and running.)

CBB: I go waaaay back liking yer stories an' all, but this would have been a lot better experience if you'd just kept your tickets with you instead of littering the theatre floor with them. (and yes i agree the cinema was a bizarre fantasyland of craptitude for not having the basics of "(1) load film (2) display film (3) make sure it doesn't look and/or sound like shit" down pat. you got screwed by some lazy and or crappy employees and likely lazy and or crappy shift manager: lazy and or crappy employees like 95% of people making a few loonies an hour and no real reason (since there is no personal pride) to actually do their work well.)
--
The K5 Interactive Political Compass SVG Graph

The theatre experience has changed (2.33 / 6) (#98)
by hatshepsut on Mon Jan 29, 2007 at 12:40:38 PM EST

I would agree with the author about many things, including the completely uncaring attitude from the theatre management. I have never had quite the same poor quality of experience at the theatre, but I recall registering a complaint regarding a large number of teens who decided to give some friends a blow-by-blow description of the movie, via cell-phone, WHILE THE MOVIE WAS PLAYING. The gist of the response I received was "I'll talk to them after the show".

That said, I am not a huge believer in eye-rolling, heaving sighs, personal verbal attacks or swearing as a means by which to convey my displeasure. I think you were right to get your $20 back (I certainly would have done the same). Unlike too many posters above, I don't think that a manager should be cut any slack due to being "a minimum wage shmuck" or whatever. Either said person is the manager (and therefore responsible for the operation of the theatre ) or they are not. If they are, then buck up and deal with unhappy patrons.

I am very much looking forward to renting Pan's Labyrinth as it sounds like it should be interesting and entertaining (though very dark, from what I have heard). I will watch the movie, in the comfort of my TV room, possibly with some nice fresh popcorn (not overly soaked in "butter-like substance"). My feet will not stick to the floor. I won't have to deal with the annoying personal habits or BO of people near me. I won't have to put up with idiots with PDAs or cell phones. Bliss!

In closing, I sincerely hope that the movie studios notice the difference between the $13 it would take me to catch a show at the theatre, and the $3 it takes for me to rent the movie for myself and some friends at home. Maybe then someone, somewhere, will take note...

This is exactly why I don't go to the theatre: (2.00 / 4) (#126)
by Egil Skallagrimson on Tue Jan 30, 2007 at 11:42:51 AM EST

teenagers are surprisingly stupid and ignorant. Now that people are not allowed to smack their kids for being retards, the kids act like retards. So, instead, I wait until it comes out on DVD and sit on my couch, away from idiot teens.

----------------

Enterobacteria phage T2 is a virulent bacteriophage of the T4-like viruses genus, in the family Myoviridae. It infects E. coli and is the best known of the T-even phages. Its virion contains linear double-stranded DNA, terminally redundant and circularly permuted.
[ Parent ]

rentals (none / 0) (#176)
by juju2112 on Sat Feb 03, 2007 at 01:53:20 PM EST

Actually, they charge the video rental stores $100 per tape. At least, that's how it was when I worked at Blockbuster, back before DVDs became popular.  

[ Parent ]
Dude. The problem is both them and you. (2.14 / 7) (#106)
by sudog on Mon Jan 29, 2007 at 03:40:07 PM EST

Keep your ticket stubs.

That's a no-brainer. Every movie theatre I've ever been in has required the ticket stubs to receive a refund since I was a tot--receipt or not! It has little to nothing to do with the barcode. Also, without the ticket stubs, you usually can't get back in the theatre. It's been that way, too, for as long as I can remember.

The stub is your receipt, not the Interac transaction record.

There are plenty of movie theatres that do have superlative quality. Just because yours didn't doesn't mean they all don't. How is it the movie producer's fault that your particular theatre has dirty projection equipment? That's the individual theatre's fault.

And, I pay less than $20 for my movies (actually ~ $15 CAD for the both of us) at the local Silver Cities. That's still worth it to me.

It is their fault for not refunding your money promptly and escorting you out; however, how do you expect them to protect themselves against a double-refund if all you do is present something other than the ticket stub, when they've geared their entire operations towards tracking tickets?

Still, they should've refunded your money promptly.

The so-called DVD screener isn't a DVD screener. The top-traded torrents (all 20 or more of them) are shitty VCD (half aren't even SVCD) quantized versions of the screener that have shitty video quality. If you think that's better quality than a twenty-speaker surround-sound three-story-tall movie theatre screen.. go visit the optometrist.

The only problems with movie theatres right now that would make me choose my home theatre over the big-screen are:

  1. Can't pause the movie.
  2. The other people in the theatre.
  3. The stupid jarring brown blotches that apparently only I can see that identify the print being shown to thwart handycam losers.

Everything else is mitigatable, and even #2 can be dealt with if you get the staff to come in and throw out the noisemakers (which is always fun to watch by itself.)


Those brown blotches (2.25 / 4) (#121)
by LittleZephyr on Tue Jan 30, 2007 at 05:03:05 AM EST

I assume you're talking about the semicircles that appear in the upper right corner for a fraction of a second. Those are called 'cigarette burns' and they aren't for fighting piracy. They're there to tell the projectionist to get ready to switch the reels of film.
(\♥/) What if instead of posting that comment,
(0.-) you had actually taken a knife and stabbed
("_") me in the eye? You murderer. ~ Rusty

[ Parent ]
Nope (2.00 / 5) (#122)
by Keepiru on Tue Jan 30, 2007 at 06:35:53 AM EST

He's talking about these: http://www.vcdquality.com/index.php?page=sample&id=18919

[ Parent ]
No. I am not talking about cigarette burns. (2.50 / 1) (#177)
by sudog on Mon Feb 05, 2007 at 02:08:54 AM EST

I saw Fight Club too, and had friends who were projectionists. I know what those are. And they often aren't brown. (Usually aren't brown, even.)

I'm talking about the regular matrix of little brown spots that show up in action scenes that supposedly only handycams pick up because they're only shown for a single frame. They often show up right in the middle of an exploding mushroom cloud, a fast clash of swords, or similar split-second action scenes.

Well, I can see them. Nobody else I've ever talked to can see them, even when I point them out, but I can. The only reasons I know my eyes aren't going:

1. The patterns are too consistent and regular to be vision defects.
2. I've read about them already.

It drives me nuts because I know what they're there for, and therefore my suspension of disbelief is interrupted for a moment--which often ruins the high-action scenes for me.

The same spots do not exist on DVD copies. This is my second biggest complaint about movies right now, I think.


[ Parent ]

YFI (2.33 / 3) (#154)
by Kasreyn on Fri Feb 02, 2007 at 01:11:56 AM EST

Other problems with the movie theater:

1. Advertisements. The purpose of sponsorship is to defray the cost of something. In this case, something the customer has already paid good money to see. Plus, at most theaters, the feature does not start at the listed show time due to them. Tardiness and hidden costs are not worth paying money for.

2. Default attitude of "the customer is a thief" implicit in pre-show ads which blatantly imply paying customers are thieves. Disrespect is not worth paying money for.

3. Heavily overpriced refreshments. This alone wouldn't be so bad, if not for their pathetic attempts to prevent customers from bringing their own refreshments into the theater to protect their artificially high prices. Being forced to either submit to price gouging or go without refreshments is not worth paying money for.

4. Poor cleanliness of the theater. This is related to your #2 of course, because people are how the mess gets there, but usually they're not cleaned competently. Gum on the bottom of your shoe is not worth paying money for.

There are others, but these plus yours are enough to explain why I don't see movies in cinemas any more.


"Extenuating circumstance to be mentioned on Judgement Day:
We never asked to be born in the first place."

R.I.P. Kurt. You will be missed.
[ Parent ]
Nice to be remembered. (1.50 / 1) (#178)
by sudog on Mon Feb 05, 2007 at 02:27:25 AM EST

Once upon a time you were civil to me. Your ignorant subject line was uncalled-for.

Since you do not appear to be interested in actual discourse, I'll answer your note for posterity and out of simple courtesy and consider this thread complete. I will not respond further.

  1. Advertisements are regular in length and can be easily skipped. I arrive exactly 15 minutes laate, and I get to just straight into the movie. Problem solved.

  2. They've stopped the negative advertisements in my area. Plus it's easy to get the whole theatre riled up and throwing popcorn at the screen when they used to come up. Seeing a movie doesn't have to be an anti-social exercise in self-defeatism. There's nothing quite like a friendly crowd to watch a movie with. If the crowd sucks, walk out within 15 minutes and get a full refund. Problem solved.

  3. Bring your own refreshments; are you really incapable of convincing them that your refreshments should be allowed in to the theatre? The staff at the local theatre think I have diabetes. (I don't.) But I get to bring sandwiches, vegetable sticks, and my own water. They leave me alone. What, you want to bring the same stuff they sell in the theatre concession stands? That's pretty lame. Bring healthy stuff: they never sell healthy stuff. "When you sell celery sticks I'll support your concession counter. Meanwhile, stop trying to kill me."

  4. Huh? My local theatres are spotless every movie. Dude.. the people in your area suck. My condolences you live amongst such trash.


[ Parent ]
In response to 1 (none / 0) (#193)
by tetsuwan on Fri Feb 09, 2007 at 12:56:49 PM EST

Ok, so when everybody is seated and relaxed, you come storming in to sit in the very center of the theater? How nice of you. At least you don't come in after the movie has begun, right?

Njal's Saga: Just like Romeo & Juliet without the romance
[ Parent ]

Good lord no. (none / 0) (#217)
by sudog on Sat Mar 03, 2007 at 01:05:52 PM EST

I go to matinees. The only crowded movies I go to are the ones I greatly anticipate, and for those I'll stand in line and put up with the ads. The rest are usually empty enough that I can find a great seat no matter when I arrive. Plus the theatre I go to is so huge nobody notices anyway. :)


[ Parent ]
My apologies. (none / 0) (#213)
by Kasreyn on Sun Feb 25, 2007 at 11:40:27 PM EST

You're right, it was uncalled-for. (I didn't notice your reply until today, or I would have replied earlier). I hope my rudeness is not the reason you haven't posted any comments recently.


"Extenuating circumstance to be mentioned on Judgement Day:
We never asked to be born in the first place."

R.I.P. Kurt. You will be missed.
[ Parent ]
Not at all, sir. (none / 0) (#216)
by sudog on Sat Mar 03, 2007 at 01:03:45 PM EST

My lack of comments recently have been due to shifting interests. I'm snowed under right now trying to digitise a large chunk of cassette tapes, HI-8 camcorder videos, old magazines, pictures, papers, and records.

It's horrible.

No worries, dude; hope you and yours are well.


[ Parent ]

.. changed my mind. (none / 0) (#185)
by sudog on Wed Feb 07, 2007 at 02:27:42 AM EST

I've decided that if I were the theatre manager I'd promptly give you your money back and tell you you were banned from the premeses the moment you told me you'd prefer to steal the movie than cooperate with me. Then if you opened your mouth again to say squat I'd evict you from the theatre and maybe call the cops as a preventative measure in case you got aggressive again.

"Did I just hear you say you'd prefer to steal the movie than get free tickets like you just said you wanted?" Nice and loud. "Whatever. Here's your money back. Get out, you're banned."

Problem solved: you go ahead and download a pirate copy of the movie while I get security to snap a photo of you and maybe follow you out to get your license plate; meanwhile, I wouldn't have to lose any more money wasting my time on someone who suddenly stopped being a paying customer, much less civil.

Then, after I report your behaviour to Cineplex HQ and one of them notices this story, I laugh when their anti-piracy department correlates the two, convinces a judge to issue a search warrant, and sues you in civil court for copyright infringement.

Yes, I've decided that The Acts of Gord here got it right. Fair but firm.


[ Parent ]

Civility is a lot more than simple politeness. (none / 0) (#197)
by Jah-Wren Ryel on Sun Feb 11, 2007 at 08:13:31 PM EST

I wouldn't have to lose any more money wasting my time on someone who suddenly stopped being a paying customer, much less civil.

Here's the problem with that evaluation - it was the theater that was first a) not civil and b) failed to provide the services paid for.

Just because the people running the theater don't use vulgarities does not mean they are behaving with civility.  Their behavior, corporate-policy or not, was highly disrespectful, showing no regard for the customer which is one of the textbook definitions of civility.

[ Parent ]

Nah. He made the manager.. (none / 0) (#214)
by sudog on Mon Feb 26, 2007 at 01:52:22 AM EST

.. expend effort to go get him some free tickets, and then he said he didn't want them. He didn't decide in the middle that he didn't want them. He waited until the manager came back and then announced he'd changed his mind.

"Fine. I don't care. Do it."

... then, "No, I want my money back."

Who's being uncivil? At this point he's:

  1. Wasted the manager's time.
  2. Changed his mind without telling anyone until the solution he previously agreed to is presented to him.
  3. Wasted the "retarded girl"'s time.

He then proceeds to announce that he's going to simply steal the movie after the manager and the "retarded girl" have both bent over backwards as much as they're allowed to without losing their fucking jobs trying to help him.

He was the first to initiate uncivil behaviour, and he has obviously never asked for a refund before, or else he'd know The Ticket Is All in any movie theatre pretty much in the whole of North America. Not only was he uncivil after wasting everyone's time, but then he proceeds to announce illegal copyright infringement behaviour to the manager of a theatre that makes its money from the protections that the Copyright Act of Canada affords it.

Dude. Being civil to a lawbreaker is an exercise in pointlessness. I'm surprised he got as much service as he did.

... that is, assuming this isn't a completely fictional, retributive account of a halfway disgruntled moviegoer to begin with.

What do you think would happen if you wandered in to a retail store and said, "Yea, well, I'm just going to walk out and steal one from the next store over." That's how these people think of it..! Whether that's an apt analogy or not (I personally think it isn't) the reality is, that's how the manager sees it, and he thus showed remarkable restraint in dealing with this guy.


[ Parent ]

All I want to know is this: (1.00 / 4) (#107)
by Egil Skallagrimson on Mon Jan 29, 2007 at 04:00:57 PM EST

was it Newmarket or Barrie? I've only been to the Newmarket one for kid's movies and I ain't going to Barrie.

But, on topic, I almost refuse to go to movies. Now that all my friends are the same age as me and have the same approximate amount of kids as me, I could care less whether or not I see the movie new in the theatre or not. If I catch it a year later and I watch it a hundred times after paying $5 for a used copy at Rogers/Blockbuster/Korean guy's convenience store, it matters not to me.

Viva la old guys!!!!!

----------------

Enterobacteria phage T2 is a virulent bacteriophage of the T4-like viruses genus, in the family Myoviridae. It infects E. coli and is the best known of the T-even phages. Its virion contains linear double-stranded DNA, terminally redundant and circularly permuted.

Quick note: (1.50 / 4) (#115)
by Mylakovich on Mon Jan 29, 2007 at 07:00:43 PM EST

My buddy and I were gonna go see "smoking aces" tonight.

Then I read reviews that say it's kinda lame.

So I'm download what I hope is the movie off bittorent now.

LOL movies.

Also, Im going to Iraq for 4 months. More on that later.

gl hf. POST HIRES. (1.00 / 2) (#153)
by Kasreyn on Fri Feb 02, 2007 at 01:04:08 AM EST

so don't forget your camera phone~


"Extenuating circumstance to be mentioned on Judgement Day:
We never asked to be born in the first place."

R.I.P. Kurt. You will be missed.
[ Parent ]
this just (1.62 / 8) (#125)
by wampswillion on Tue Jan 30, 2007 at 11:15:17 AM EST

describes an overall societal problem.  when things get too big- people don't care anymore and they don't care about other people anymore.

it's not just the movie industry.  it's hospitals and phone companies (namely -the A the T and the T) and schools and government offices and you name it-  

all would be better if everyone used the golden rule-  "treat others as you would want to be treated."  

a further note- i think it's the sweetest thing in the world that you and your wife went out for a date.  

as for apple's complaint that you behaved immaturely, well sure, you did, but i don't blame ya.  

one time i was in some trendy clothing store and i wanted to buy a sweater for my daughter.  however the last one of size of the sweater i wanted for her was on a mannikin.  so i asked the small anorexic child working there to please get the sweater off for me.  and she was horrified- "oh NO- that's against company policy.  let me call another store and i'll have it sent to you or you can drive across town."  ha!
well this escalated into a discusssion with two higher ranking baby-faced managers who did not probably shave yet and that was less than pretty and less than fruitful.  and i left without buying the sweater and a vow never to shop there again.  and i haven't.  ever.  
but i don't make a dent. it's a trendy place to shop- kids love to shop there.  
and that's the source of the frustration and the cause of immature behavior sometimes-  when you KNOW you are in the right, but you also KNOW you are going to lose the argument, no matter how much sense and logic you make.    

Right, so when you KNOW that (2.00 / 2) (#131)
by thankyougustad on Tue Jan 30, 2007 at 04:16:42 PM EST

why didn't you just have them send you one?

No no thanks no
Je n'aime que le bourbon
no no thanks no
c'est une affaire de goût.

[ Parent ]
because i was (2.66 / 3) (#134)
by wampswillion on Tue Jan 30, 2007 at 06:24:06 PM EST

going to see my daughter that day.  and i wanted to give her a gift then.   not in 5 to 10 shipping days.

[ Parent ]
It always amazes me (none / 0) (#133)
by Altus on Tue Jan 30, 2007 at 04:57:49 PM EST


When a store has an goods/services I want and I have the money they want and they make it impossible for me to exchange that money for their goods or services.

I mean, what the fuck are they even there for?

"In America, first you get the sugar, then you get the power, then you get the women..." -H. Simpson
[ Parent ]

yeah, i can't figure (1.33 / 3) (#135)
by wampswillion on Tue Jan 30, 2007 at 06:31:28 PM EST

this out either.  in this case it was completely maddening because they had others of that sweater just in different sizes.  so they could have replaced the mannikin's sweater.  however, apparently in said store there is a rule about what size of clothing item can go on a mannikin.  only smalls are allowed.  

[ Parent ]
Wampsy, how do you manage to be nice at k5? (1.50 / 2) (#152)
by Kasreyn on Fri Feb 02, 2007 at 01:02:21 AM EST

Shouldn't the trolls have devoured you for that long ago?

I am lost in admiration.


"Extenuating circumstance to be mentioned on Judgement Day:
We never asked to be born in the first place."

R.I.P. Kurt. You will be missed.
[ Parent ]
it's because i keep (3.00 / 3) (#171)
by wampswillion on Fri Feb 02, 2007 at 11:56:19 PM EST

troll biscuits in my pockets.

[ Parent ]
HA! (none / 0) (#166)
by DavidTC on Fri Feb 02, 2007 at 04:30:46 PM EST

it's hospitals and phone companies

Okay, my grandmother had hip surgery, and being the nice person I am, I drove her a lot to the doctor.

This doctor, and I do not joke, had a waiting time of two hours. With an appointment. Repeatedly. In the morning. Of the three visits, one had a waiting of about 1:45, one was about 2:00, and one was about 2:30. Show up for a 10 o'clock appointment, see the doctor at 12, leave by 12:20.

What. The. FUCK?

My grandmother seemed to dismiss it because he's really nice and spends time with his patients, but I have no idea how that's supposed to relate to appointments actually happening at the time they are supposed to happen. If he takes an extra thirty minutes with each patient, perhaps that, you know, should be included in the schedule. It's just a working theory, but possibly scheduling appointments for the amount of time they actually tend to take would be a good idea.

And, no, there were no 'unscheduled' delays or 'emergences', at least not any we were informed of, which I think is merely minimum acceptable behavior on the part of receptionists.

All the appointments were in the morning, so I have no idea what happens with the later ones. Do they stay open two or three hours late? Do they have them come back the next morning? (Which would nicely explain how an appointment at nine, one hour after he opened, could start two hours late.) Does he spend only two minutes with each of them? How does that even work?

-David T. C.
Yes, my email address is real.
[ Parent ]

oh health care (none / 0) (#170)
by wampswillion on Fri Feb 02, 2007 at 11:49:59 PM EST

don't get me started on that.

[ Parent ]
So where's the part they drove you to piracy? (2.75 / 8) (#146)
by godix on Wed Jan 31, 2007 at 09:36:40 PM EST

I see the part where they drove you out of the theater but I'm not seeing the part where you were forced to pirate the movie. Surely there are other theaters, other movie times, or even waiting to rent the movie. If all else, there's the unthinkable alternative of not see the movie. Oh noes, you might actually miss the movie!

Now don't get me wrong, I don't give a fuck about piracy really, not when I have six movies sitting on my HD right now. But this shit is in no way cause for piracy. Point A doesn't connect to point B here. Self justification like this just sounds like some whiny 16 year old shoplifter saying 'well if they wouldn't make their shit so expensive I wouldn't have to rip it off'. Riiiiight.

Face it, what this story says is that you freely liter all over the place. You throw a hissy fit when someone tries to provide reasonable accommodation. You demand people give you money despite that you have thrown away the proof you should recieve the money. Then you pretend any of this justifies outright theft. And since I'm quite sure you've padded the truth this is what the story says AFTER you've tried to make yourself look good. God knows how bad you'd look if we got an accurate description of the night. Face it, you were such an asshat that if this was an owner operated place instead of a corporate chain you would have had your butt kicked out of there and the never returning thing wouldn't be by YOUR choice.

CBB you need to return to K5. Hanging out at husi all the time has turned you into a pretentious asshole. I never thought another site could produce worse human beings than K5 trolls but apparently husi has managed it when they produced you.


- An egotist is someone who thinks they're almost as good as I am.

slight quibble (1.50 / 2) (#151)
by Kasreyn on Fri Feb 02, 2007 at 12:57:59 AM EST

he's right about the receipts. That alone ought to be enough for a refund. Requiring the ticket stubs is just BS.


"Extenuating circumstance to be mentioned on Judgement Day:
We never asked to be born in the first place."

R.I.P. Kurt. You will be missed.
[ Parent ]
Not really (none / 0) (#168)
by godix on Fri Feb 02, 2007 at 05:06:04 PM EST

Most theaters track everything through the ticket not the receipt. The ticket has been the required proof you paid for the movie since way back when movies started. It's not like CBB or you don't know this, that's the way things have been since decades before any of us were born. Hell, most theaters around me actually have little signs all over the place telling you the ticket stub is required for any refunds.

I have no idea what the receipt is for. Maybe people who keep in depth track of their finances or people traveling on an expense account or something. Regardless, getting a receipt at the movie is fairly new and has never been what theaters use to track sales.


- An egotist is someone who thinks they're almost as good as I am.
[ Parent ]

Receipts... (none / 0) (#190)
by mirleid on Thu Feb 08, 2007 at 05:20:52 AM EST

...are the taxman's way of making sure that everybody does a bit of tax policing for him...

Chickens don't give milk
[ Parent ]
Yes. (2.00 / 1) (#169)
by DavidTC on Fri Feb 02, 2007 at 06:39:34 PM EST

I often throw away my receipt as soon as possible, but they only give them for CC transactions anyway at the places I go, so they obviously don't need them.

Usually they don't make them into the movie theater. I try not have tons of crap in my pockets during movies, where I even buy my ticket then go back to my car and put my wallet in it, then go in. I'd be really pissed if they want a receipt or even a ticket stub to give my money back. I clearly just walked out of the movie area, how do they think I got in there? Are people asking for refunds for movies they didn't see really that large a problem? (I honestly don't know, I tend to go to rather small and uncrowded theaters where they don't even ask for your ticket stub to get back in because they remember you leaving. I've even gone to a few where I managed to get without giving my ticket to anyone.)

However, the littering makes him an ass. It's not your fucking car, stop leaving things strewn all over the floor. I understand if people eat some food in the first house, finish it, and forget to pick up the box in the excitement of the end of the movie and the rush of leaving, but to put a piece of paper on the floor instead of their pocket or the trash is pretty deliberate.

-David T. C.
Yes, my email address is real.
[ Parent ]

Uh. (2.80 / 5) (#160)
by LittleZephyr on Fri Feb 02, 2007 at 03:03:29 AM EST

"I never thought another site could produce worse human beings than K5 trolls"

Have you ever been to 4chan?
(\♥/) What if instead of posting that comment,
(0.-) you had actually taken a knife and stabbed
("_") me in the eye? You murderer. ~ Rusty

[ Parent ]

You got a point. You win. (none / 0) (#167)
by godix on Fri Feb 02, 2007 at 04:59:19 PM EST




- An egotist is someone who thinks they're almost as good as I am.
[ Parent ]
RE: A dying tradition? (1.75 / 4) (#147)
by simul on Thu Feb 01, 2007 at 03:37:25 PM EST

> Seeing motion pictures exhibited in
> film projection theatres is a dying
> tradition which we will one day tell
> our grandchildren about in order to bore them.

Humans enjoy group-mind experiences, which is why going to a movie will always be more exciting and will feel more rewarding than staying at home.  My suspicion is that this addiction plays an imporant survival role, and I doubt it's going to evolve away anytime soon.

Read this book - first 24 pages are free to browse - it rocks

sucks to be you (none / 0) (#188)
by tthomas48 on Wed Feb 07, 2007 at 01:14:59 PM EST

We have the Alamo Drafthouse here in Austin. You'll probably get one eventually. Once you have one you'll realize that you really do want to see movies in the theater. The problem is the crappy corporate chains. It's not the act of seeing a movie in the theater.

Take it easy (none / 0) (#208)
by hans on Thu Feb 15, 2007 at 05:38:20 PM EST

I agree with you.  I rarely go to movies because the experience -- dirty floors, obnoxious people, overpriced crap -- sucks in comparison to waiting for it to arrive via Netflix and watching it on my roommate's 74" TV.  Just don't abuse the chumps whose job it is to be crippled by policy.  Their life is obviously bad enough that they're working in a movie theater chain.

Agreed 100% (none / 0) (#209)
by skintigh on Fri Feb 16, 2007 at 05:47:17 PM EST

I do not understand the negative comments you've been getting.  While I suppose I might agree against swearing in public, sometimes it's warranted.

I, too, go to see a movie ONLY to see it on a better system than my own.  I rarely see movies in the theater, and then only ones that justify a huge screen or ones that justify the $20-$40 bill (i.e. hot date)

And what do I often get for my money?  

o A viewing of Star Wars in a THX-certified theater with a blown speaker waffling the sound and gummybears and soda stains on the screen.  

o I was dragged along to Mystic River in a theater where the sound was so bad I could barely understand a single word, and that movie is all dialog.  They refunded all of us our money, and mentioned they had refunded the previous audience, BUT NOT FIXED THE SOUND.

o Numerous other movies where the sound was bad, the screen was stained, and where audience members took phone calls or talked to the screen.

I am willing to pay for a good movie on a good system at a place with good service.  Remove any one of those three, and I am out of there and never coming back, and renting or possibly downloading the flick.

In your case, they removed two: horrible image, and horrible service where they gave the OBVIOUSLY FALSE excuse that they couldn't refund you, right up until the refunded you.  The offer to let you pay full price to watch half the movie was truly touching.

Would they have stopped lying and refunded you your money had you not sworn and made a scene?

Highly unlikely.

My personal solution: I only see movies at Alamo Drafthouse.  Okay sound and image, but because it's a bar... NO KIDS!!!  Of course, my viewing of Children of Man was slightly marred by some loud geezers who couldn't follow the plot, but nothing's perfect.

What is the punishment for an off-topic post? (none / 0) (#210)
by tilly on Mon Feb 19, 2007 at 07:31:56 PM EST

See "The Lives of Others (Das Leben der Anderen)" to learn what it is like to live in an un-free country.

Because we are already there.

You forgot one! (none / 0) (#211)
by Trifthen on Tue Feb 20, 2007 at 08:40:27 PM EST

Blogspam!  It seems like some significant percentage of DIGG submissions are just links to some dude's blog commenting about the article instead of the actual source material.  This blog may link to yet another blog, which links to... etc.  Every time this happens, I want to reach through the screen and slap the submitter.  It wouldn't be so bad if things like that got dug down, but...

Forget it, I'm stupid. (none / 0) (#212)
by Trifthen on Tue Feb 20, 2007 at 11:44:44 PM EST

Gah!  I meant to put this in the "Digg is Dead" thread.  Stupid tabs! :)

[ Parent ]
I Confess: Cineplex Drove Me to Piracy | 213 comments (211 topical, 2 editorial, 1 hidden)
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