I was an early adopter of the Zip format. I bought an external SCSI zip drive in late 1995. The click of death problem had never been experienced at that point, much less written about on the Internet.
Two years later, my drive got the click of death, and I hadn't heard about it from anyone else. I figured my drive had just died, and rather than replace it, I just put it away into a closet for a while (since I didn't have anything irreplaceable on the zip disks, just a bunch of large downloaded files which I could easily replace).
A few months after that, I started seeing mentions from other people of their drives having a click of death problem, my aunt's (external parallel) drive died in the same way, and so on. There was a sudden explosion of click-of-death problems. That was when I stopped buying iomega products - after I knew about the problem, not before.
It's kind of hard to know about a problem before it happens. I don't know about people who are buying zip drives now, but I certainly had no reason to know about the problem when I bought my drive when it was pretty much the hottest new thing.
Also, when the CoD happened, I couldn't very well call iomega's tech support, which is, last I checked, a 900 number. I should have to pay $5/minute to be put on hold while they don't give a shit about my problem?
Of course, I can't prove that I was affected for a long period of time (I haven't even touched the drive since the CoD happened), and I hadn't turned in my registration card (which would have been moot anyway, since I've moved many times since 1995, being a freshman in college at the time). Even if I were able to claim the $40, there's no way in hell I want another faulty iomega product. I'd rather just have some of my money back for the drive.
"Is not a quine" is not a quine.
I have a master's degree in science!
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